Operations Manager
4 weeks ago
SUMMARYThe Operations Manager has as its primary responsibility the management of the P&L and oversight of business operations for multiple regional facilities within the company and logistics strategies for a single facility. This role requires strong leadership skills to effectively manage teams, optimize processes, and ensure efficient flow of goods through the supply chain.
Strategic Planning: Developing and implementing strategic plans and initiatives to optimize operational efficiency, improve performance, and achieve organizational goals.
Project Management: Overseeing various aspects of operations to ensure efficiency, productivity, and successful completion of projects including planning, coordination, risk management, quality control, and budgeting.
P&L Management: Oversee and optimize financial performance by effectively managing revenues, costs, expenses, and profitability. This involves strategic decision-making, budgeting, forecasting, and performance evaluation to ensure long-term success.
Process Improvement: Identifying opportunities for process improvement, streamlining workflows, and implementing best practices to enhance operational effectiveness and productivity.
Performance Monitoring: Monitoring key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and drive continuous improvement efforts.
Team Leadership and Development: Providing leadership, guidance, and support to operational teams, fostering a culture of collaboration, accountability, and continuous learning.
Stakeholder Communication: Communicating with internal and external stakeholders, including senior management, department heads, and clients, to provide updates on operational performance, address concerns, and solicit feedback.
DUTIES AND RESPONSIBILITIES
- Oversee major P&L processes, including receiving, storing, inventory control, and coordination with other markets.
- Ensure gaming compliance by abiding with Illinois Gaming Board regulations, safety regulations, and company policies to maintain a safe working environment.
- Collaborate with other departments, such as purchasing and sales, to coordinate logistics activities and meet customer demands.
- Analyze data and metrics to identify areas for improvement and implement solutions to enhance business performance.
- Manage relationships with third-party logistics providers and transportation carriers to ensure timely and cost-effective delivery of goods.
- Develop and maintain KPIs to measure and track performance, productivity, and accuracy.
- Continuously evaluate and optimize facilities, equipment, and technology to improve efficiency and scalability.
- Stay informed about industry trends, best practices, and technological advancements in logistics and supply chain management.
- Perform other duties as required.
- Previous experience in logistics, supply chain management, business administration, or a related field.
- Proven experience in management, with at least 3 years in a leadership role.
- Strong knowledge of operations, inventory management, and logistics principles.
- Excellent leadership and communication skills, with the ability to motivate and manage teams effectively.
- Familiarity with NetSuite and Salesforce a plus.
- Ability to analyze data and metrics, identify trends, and make data-driven decisions.
- Strong problem-solving skills and the ability to develop and implement innovative solutions.
- Experience working with cross-functional teams and external partners.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Minimum of 21 years of age
- Valid Driver’s License
- Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board
The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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