Hotel Front Desk Agent
2 weeks ago
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field to ensure we deliver an excellent experience to every guest. Excellent communication skills is a plus. If you love interacting with people in a positive work environment, apply now
Compensation:$14.35-$14.75 hourly
Responsibilities:- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Our La Quinta Inn by Wyndham hotel is located in Phoenix, AZ, and is managed by Five Rivers Management based in Utah.
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