Mobile Integrated Health Call Taker
3 weeks ago
About Cataldo
Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.
Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, Warrior Arena, and TD Garden.
While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
Mobile Integrated Health (MIH) Medical Call Center Job Benefits
- Starting wages $23/hour, commensurate with experience
- Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees.
- Full time and part time opportunities available
- Positions available in: Malden
- Opportunity to be on the forefront of the next big movement in healthcare – Mobile Integrated Healthcare
MIH Medical Call Center Job Description
Mobile Integrated Healthcare is delivering the future of healthcare by providing the right care, at the right time, in the right place. Providing an option for on-demand, in-home physician supported care, our innovative SmartCare division is improving patient outcomes, increasing patient satisfaction, and reducing the number of hospital admissions and re-admissions through community paramedicine.
This unique medical call center job not only provides medical answering services but prioritize and dispatch community paramedic resources. An MIH Call Taker is responsible for effective communication with patients, their families, and their healthcare providers as well as data entry throughout their shift. This allows patients to be treated directly in their homes to reduce the need for ambulance transportation and hospital stays. Due to the nature of care needed, SmartCare professionals work as an extension of the patient’s medical team and may work closely with the same set of patients and their families.
MIH Call Taker Responsibilities
- Answer all incoming telephone calls
- Maintain a professional decorum when answering or placing calls
- Ensure proper data entry of each call for notification and backup
- Enter all pertinent calls into the CAD system in a timely and accurate fashion
- Determine relevant CAD input; enrollment, admission, or visit/evaluation
- Triage, record, and assign calls as needed to the appropriate MIH resource
- Track, follow up, and record times of assigned Community Paramedics and vehicles
- Complete other duties as assigned
Medical Call Center Job Requirements
- At least 1-year experience in this or other telecommunications environment
- Possess strong customer service and communication skills
- Be able to work independently and be able to function as part of a care planning team
- Commitment to providing exemplary customer service
Mobile Integrated Health Call Taker Physical Requirements
- Ability to sit for extended periods of time
-
Applications Analyst III- EPIC
2 days ago
Malden, United States Cambridge Health Alliance Full timeLocation: Commerce Place Work Days: 8-5 and On-Call rotation Category: Information Technology Department: IT EPIC Job Type: Full time Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union The Applications Analyst III implements, maintains, supports, and maximizes the use of clinical, financial, and...
-
Intensive Case Manager ACCS
1 week ago
Malden, United States Eliot's Full time$3000 Sign On Bonus!Eliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. Eliot is a leader in the Behavioral Health realm and provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence...
-
Case Manager
3 weeks ago
Malden, United States Encompass Health Full timeThis position has a schedule of Friday, Saturday, Sunday. Clinical License required- RN, LSW, PT, OT, SLP - You must have a clinical license to be considered for this roleCompensation is hourly and ranges from $35 - $47 / hr based on experience. Recognized for your abilities as a Case ManagerAre you ready for a Case Management role that brings your career...
-
Registered Nurse/RN
2 days ago
malden, United States Cambridge Health Alliance Full timeLocation: CHA Cambridge Hospital Work Days: 3:00pm-1130pm, Every Other Weekend and Rotating Holidays Category: Registered Nurse Department: Psych CH Cahill 4 Adult Nursing Job Type: PT20Plus HPW Work Shift: Evening Hours/Week: 24.00 Union: Yes Union Name: MNA CambridgeDepartment SummaryCahill 4 is an adult Psychiatric locked unit. There...
-
Milieu Counselor
2 days ago
Malden, United States Cambridge Health Alliance Full timeLocation: CHA Somerville Campus Work Days: 8 hour shifts, w/ E/O wknd rotation and holidays as assigned Category: Human and Social Services Department: Psych SH 6 East and 6 West Child Nursing Job Type: 32 Hrs/wk Work Shift: Various Shifts Hours/Week: 32.00 Union: Yes Union Name: CH Laborers 380 Cambridge Health Alliance (CHA) is a vibrant,...
-
Intensive Case Manager ACCS
5 days ago
Malden, United States Eliot's Full time$3000 Sign On Bonus! Eliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. Eliot is a leader in the Behavioral Health realm and provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence...
-
Memory Care Caregiver
1 month ago
Malden, United States Holiday by Atria - Maplewood Place Full timeOverview: We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone. Atria Senior...
-
Medical Transportation Provider
4 weeks ago
Malden, United States CATALDO AMBULANCE Full timeJob DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the...
-
Driver
4 weeks ago
Malden, United States Angel Care VNA LLC Full timeJob DescriptionJob DescriptionJob Title: Non-Emergency Medical Transportation (NEMT) DriverOverview: A Non-Emergency Medical Transportation (NEMT) driver is responsible for safely transporting individuals who require medical assistance but do not have emergency needs. These individuals may include elderly, disabled, or chronically ill patients who need...
-
Psychiatrist
4 weeks ago
Malden, Massachusetts, United States FCS, Inc. Full timeNEW Addiction/Adult Psychiatrist needed for a multi-campus, full-service, med/surg hospital and clinic system in a robust Behavioral Health Department. This position is based at a general hospital with over 200 total beds, in a great North Boston community. Call coverage is optional. Those holding Commonwealth of Massachusetts Medical License will have...
-
Certified Caregiver
1 day ago
Malden, United States Assisting Hands of Boston Northwest Full time**Benefits**: - Company parties - Competitive salary - Flexible schedule - Opportunity for advancement **We are looking for friendly and hardworking home care workers to join our growing organization. We have a variety of different scheduling opportunities available for Home Health Aides and Certified Nursing Assistants.** **Reasons to join our Team at...
-
Senior Engineer
2 weeks ago
Malden, United States actnano Full timeJob DescriptionJob DescriptionAbout actnano Actnano, Inc. is a dynamic materials startup in Malden, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and automotive...
-
Senior Engineer
2 weeks ago
Malden, United States ACTnano Inc Full timeAbout actnano Actnano, Inc. is a dynamic materials startup in Malden, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and automotive industries to increase product...
-
Field Service Technician
2 weeks ago
Malden, United States Talentry Full timeJob DescriptionJob DescriptionField Service Technician – 5 positions22hr. Will be trained.Greater Boston, MA. Contract.Talentry is seeking Field Service Technicians to join our team in providing innovative technology solutions. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide....
-
Senior Engineer
17 hours ago
Malden, United States ACTnano Inc Full timeAbout actnano Actnano, Inc. is a dynamic materials startup in Malden, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and automotive industries to increase...
-
ACCS Occupational Therapist
7 days ago
Malden, United States Eliot's Full time$3,000 Sign-on Bonus Eliot is searching for an Occupational Therapist with experience in working with adults that have serious and persistent mental illness.Our ideal candidate will be driven, with an interpersonal savvy that allows you to develop lasting relationships with both the people we serve and with Team Members Eliot is a leader in the Behavioral...
-
Bilingual Foster Care Case Manager
3 days ago
Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full timeBenefits: 401(k) Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Northeast Center for Youth & Families, Inc. has a full-time opening for a Bilingual Foster Care Case Manager for our Malden area office to provide intensive case management to youths. Some duties will include communication and relationship building with...
-
Bilingual Foster Care Case Manager
7 days ago
Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full timeJob Description Job Description Benefits: 401(k) Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Northeast Center for Youth & Families, Inc. has a full-time opening for a Bilingual Foster Care Case Manager for our Malden area office to provide intensive case management to youths. Some duties will include communication and...
-
Bilingual Foster Care Case Manager
1 week ago
Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full timeBenefits: 401(k) Dental insurance Health insurance Paid time off Tuition assistance Vision insurance Northeast Center for Youth & Families, Inc. has a full-time opening for a Bilingual Foster Care Case Manager for our Malden area office to provide intensive case management to youths. Some duties will include communication and relationship building with...
-
Foster Care Case Manager
2 weeks ago
Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offTuition assistanceVision insuranceNortheast Center for Youth & Families, Inc. has a full-time opening for a Foster Care Case Manager for our Malden area office to provide intensive case management to youths. Some duties will include communication and relationship...