Spa Sales Manager

4 weeks ago

Wilmington, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Hand & Stone Massage and Facial Spa in Wilmington is seeking a full-time Spa Sales Manager for our established spa. The ideal candidate is goal-oriented and growth-minded with a proven background in sales leadership, spa operations, and customer service.

Spa Sales Manager performance will be based on the following metrics:
  • Membership revenue growth -- key drivers are membership sales conversion and membership retention.
  • Gift card revenue growth -- key drivers are gift card sales conversion and average gift card value.
  • Service and product revenue growth -- key drivers are service provider hiring and retention, schedule capacity utilization, and average ticket value.
What you need to succeed in this role:
  • Relevant experience -- 2-3 years of successful sales leadership, preferably in the salon/spa, retail, or hospitality industry.
  • Flexible schedule this role requires you to work a variety of hours, including some evenings and weekends.
  • Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, inspirational.
Whats in it for you?
  • Salary plus uncapped bonus opportunity
  • Career growth opportunities
  • PTO
  • Complimentary spa services
  • Discount on retail products

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