Intake Specialist-HPP

2 weeks ago

Dallas, United States Legal Aid of NorthWest Texas Full time
Job DescriptionJob DescriptionPOSITION: Intake Specialist-HPP (Full-Time Position)
CLOSING DATE: Position Immediately Available and Closed When Filled
LOCATION: Farmers Branch, Texas

OVERVIEW: Legal Aid of NorthWest Texas (LANWT) seeks a professional, experienced and articulate individual with excellent communication and interpersonal skills for an Intake Specialist position in its Farmers Branch office.

DESCRIPTION: LANWT is a non-profit public interest law firm that provides high-quality free civil legal services to low-income persons in 114 counties in North and West Texas.

DUTIES AND RESPONSIBILITIES: The Intake Specialist provides support for the entire office through effective communication with both staff and clients. The Intake Specialist needs to have a passion to work at a non-profit organization that provides a wide variety of broad-based legal services to low-income clients. Other responsibilities include:

  • Efficiently and courteously refer calls to proper staff members and provide information and referrals to community resources and other direct service providers.
  • Provide full range of detailed information related to legal services provided by all LANWT offices in an efficient, detailed, and courteous manner.
  • Maintain a phone log, appointment and intake schedule and other logs as required.
  • Conduct in-person and telephone intake by answering and returning applicant and client calls, conduct initial client screening and eligibility determination, including distinguishing emergency legal matters from non-emergency legal matters, fact gathering, follow-up investigation and case assignment.
  • Translating for clients who speak a different language than their advocate (if applicable).
  • Creating paper and electronic client files in the electronic case management system, maintaining accurate paper and electronic records for all client files, including, but not limited to, entering case notes, correspondence, scanning documents, filing and calendaring events.
  • Timely enter client and case related information into databases for grant compliance purposes.
  • Participate in legal clinics held off site and provide intake support for the clinics.
  • Participating in in-house training programs and staff meetings and activities.
  • Maintain a high degree of confidentiality and professionalism regarding client matters.
  • Maintain professionalism toward clients, visitors and other employees.
  • Adhere to program policies and procedures, including internal policies, as may be established.
  • Other duties which may from time-to-time be assigned by the Managing Attorney, Deputy Director or Chief Executive Officer.

QUALIFICATIONS:

  • High School Diploma, GED or equivalent.
  • Fluent in Spanish – both verbal and written is preferred.
  • General knowledge and/or experienced in law office practices preferred.
  • 2+ years working in customer service and/or the legal field.
  • Ability to communicate in a professional and courteous manner with a diverse population, including office personnel, applicants/clients, vendors, and other professional contacts.
  • Candidate must be detail oriented, efficient, organized and self-motivated.
  • Ability to establish priorities and meet deadlines.
  • Excellent communication skills, both verbal and written.
  • Excellent computer skills with use of Microsoft products preferred.
  • Ability to work independently and exercise good judgment and discretion in the performance of all duties.
  • Excellent attendance record.
  • Ability to engage in occasional work-related travel.

SALARY: Current entry-level salary is $28,750 per year. The salary for the successful candidate may be significantly higher, based on candidate’s years of experience.

BENEFITS: Excellent benefits package that includes paid vacation and holidays; a retirement plan; health, dental, and life insurance.

Please submit a cover letter expressing interest, a resume, and three professional references during the application process.

LEGAL AID OF NORTHWEST TEXAS IS AN EQUAL OPPORTUNITY EMPLOYER
VETERANS ARE ENCOURAGED TO APPLY

  • Intake Specialist

    23 hours ago

    Dallas, United States Anderson Injury Lawyers Full time

    Anderson Injury Lawyers is an award-winning personal injury law firm with offices in Dallas and Fort Worth. The firm has been helping the community for over 17 years. We are seeking a highly motivated and detail-oriented Intake Specialist to join our team. The Intake Specialist will be the first point of contact for potential clients and play a crucial role...

  • Intake Specialist

    3 days ago

    Dallas, United States Anderson Injury Lawyers Full time

    Job DescriptionJob DescriptionAnderson Injury Lawyers is an award-winning personal injury law firm with offices in Dallas and Fort Worth. The firm has been helping the community for over 17 years.We are seeking a highly motivated and detail-oriented Intake Specialist to join our team. The Intake Specialist will be the first point of contact for potential...

  • Intake Specialist

    3 weeks ago

    Dallas, United States Manuel Diaz Law Firm PC Full time

    Job DescriptionJob DescriptionManuel Diaz Law Firm, PC. is looking for a self-motivated Bilingual (Spanish) Intake Specialist. The Intake Specialist will provide a broad spectrum of sales and customer service under the supervision of an Intake attorney. ResponsibilitiesConduct potential client consultationsMeet sales goalsManage client interaction to...

  • Client Intake

    2 weeks ago

    Dallas, United States C&M Legal Search, LLC Full time

    Client Intake and Conflicts Specialist Working under the direction of the Conflicts and New Business Intake Manager, the Client Intake Specialist performs conflict searches and updates and maintains accurate client and matter information in the time and billing system. The Specialist maintains contact with attorneys, staff and clients, while observing...

  • Clinical Intake Specialist

    6 days ago

    Dallas, United States AccentCare Full time

    Overview Find Your Passion and Purpose as a Clinical Intake Specialist Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own...

  • Clinical Intake Specialist

    6 days ago

    Dallas, United States AccentCare Full time

    Overview Find Your Passion and Purpose as a Clinical Intake Specialist Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own...

  • Intake and Placement Specialist I

    1 month ago

    Dallas, United States 2INgage Full time

    Description ****Average hourly rate is $20.15 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** ****This position has remote capabilities for those that live in or around the Dallas/Fort Worth area.**** Intake and Placement Specialist I Mainstream Nonprofit Solutions is a 501(c)(3) organization providing efficient, effective...

  • Bilingual (Spanish) Intake Specialist

    1 week ago

    Dallas, United States Manuel Diaz Law Firm PC Full time

    Job DescriptionJob DescriptionManuel Diaz Law Firm, PC. is looking for a self-motivated Bilingual (Spanish) Intake Specialist. The Intake Specialist will provide a broad spectrum of sales and customer service under the supervision of an Intake attorney. ResponsibilitiesConduct potential client consultationsMeet sales goalsManage client interaction to...

  • UR Intake Specialist

    5 days ago

    Dallas, United States CorVel Healthcare Corporation Full time

    Job DescriptionJob DescriptionThe UR Intake Specialist provides staff support services including typing reports and correspondence, file handling and forms completion in addition to answering incoming telephone calls, supporting the goals of the Utilization Review / Case Management department, and of CorVel. This is a remote position.ESSENTIAL FUNCTIONS AND...

  • Senior Client Intake Specialist

    7 days ago

    Dallas, United States The Matian Firm, APC Full time

    Our Dallas office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...

  • Senior Client Intake Specialist

    5 days ago

    Dallas, United States The Matian Firm, APC Full time

    Job DescriptionJob DescriptionOur Dallas office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the...

  • Senior Client Intake Specialist

    6 days ago

    Dallas, United States Matian Firm Full time

    Our Dallas office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...

  • Bilingual Intake Specialist Spanish

    7 days ago

    Dallas, United States Tyson Law Firm PC Full time

    Job DescriptionJob DescriptionWe are the Tyson Law Firm! We are fun, fast paced and growing law firm. We specialize in Personal injury and Criminal Defense cases. We work as a team to ensure our clients get the best representation, that we all make a good living, and enjoy life! We offer a great working environment, opportunity to advance, training, great...

  • Bilingual Intake Specialist Spanish

    2 days ago

    Dallas, United States Tyson Law Firm PC Full time

    Job DescriptionJob DescriptionWe are the Tyson Law Firm! We are fun, fast paced and growing law firm. We specialize in Personal injury and Criminal Defense cases. We work as a team to ensure our clients get the best representation, that we all make a good living, and enjoy life! We offer a great working environment, opportunity to advance, training, great...

  • Bilingual Intake Specialist Spanish

    6 days ago

    Dallas, United States Tyson Law Firm PC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceHealth insuranceOpportunity for advancementPaid time off We are the Tyson Law Firm! We are fun, fast paced and growing law firm. We specialize in Personal injury and Criminal Defense cases. We work as a team to ensure our clients get the best representation, that we all make a good...

  • Paralegal-HPP Hybrid/Remote

    1 week ago

    Dallas, United States Legal Aid of NorthWest Texas Full time

    Job DescriptionJob DescriptionPOSITION ANNOUNCEMENTPOSITION: Paralegal (Full-Time Position) – Home Preservation ProjectCLOSING DATE: Position Immediately Available and Closed When FilledLOCATION: Hybrid/Remote – Farmers Branch, TexasOVERVIEW: Legal Aid of NorthWest Texas (LANWT) seeks a dynamic, self-starting paralegal who has vision, initiative, and a...

  • Paralegal-HPP Hybrid/Remote

    2 weeks ago

    Dallas, United States Legal Aid of NorthWest Texas Full time

    Job DescriptionJob DescriptionPOSITION ANNOUNCEMENTPOSITION: Paralegal (Full-Time Position) – Home Preservation ProjectCLOSING DATE: Position Immediately Available and Closed When FilledLOCATION: Hybrid/Remote – Farmers Branch, TexasOVERVIEW: Legal Aid of NorthWest Texas (LANWT) seeks a dynamic, self-starting paralegal who has vision, initiative, and a...

  • Human Services Spec IV

    1 month ago

    Dallas, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Blind Children’s Program Service Specialist performs complex (journey-level) case management work. The BCP Service Specialist collects, prepares, and reviews cases to facilitate access to Blind Children’s Vocational Discovery and Development Program (BCVDDP) services. The BCP Service Specialist is responsible for completing the...

  • Bilingual -Scheduler/Verification Specialist - (US 75 and Walnut Hill)

    3 weeks ago

    Dallas, United States A3 Staffing Solutions Full time

    Job DescriptionJob DescriptionDuties:Insurance Verification Specialist is responsible for obtaining verification of patient payer benefits and eligibility for the homecare services ordered. Includes Private Insurance, Veteran’s Association, Medicare/MedicaidOngoing written and verbal communication with case managers regarding authorization,...

  • Customer Service

    7 days ago

    Dallas, United States PetSuites Full time

    We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention...