AVP - Branch Manager II
4 weeks ago
OVERVIEW:
Plans, organizes, and manages the activities of assigned branch in conformance with established Bank strategies, policies and procedures. Supports, and adheres to, the Bank’s strategic plan as well as established policies and procedures, and recommends changes to support prescribed requirements or enhance operational efficiencies.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.
1. Responsible for the proper functioning of the branch commensurate with established bank policies and procedures and for the expansion of the branch’s customer base. Responsible for the proper functioning of the branch commensurate with established bank policies and procedures and for the expansion of the branch’s customer base. Works to implement and achieve branch and individual goals by periodically monitoring performance to these goals under the supervision of the Regional Banking Officer and Senior Retail Banking Officer.
2. Actively participates in customer calls with Commercial Lenders, Business Development Officers, Regional Banking Officers, and other Bank officers. Actively participates in customer calls with Business Partners as coordinated by the Regional Branch Administrator. Meets regularly with the Regional Banking Officer to review business development efforts and identify prospects. Measures and reports on branch deposit growth and business calling efforts, monthly.
3. Provides a wide variety of customer services. May open all types of accounts. Provides customers with counsel and advice within scope of authority. Troubleshoots and reconciles problems and complaints referred by customers and subordinates. Provides information on lending products and services and performs a variety of mortgage and commercial loan referral functions. Takes consumer and business loan applications and closes loans. Ability to perform Teller Duties, balance branch.
4. Manages assigned branch staff of =/
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