Customer Service Representative

2 weeks ago


Rocky Mount, United States Davis Heating, Cooling, Plumbing & Electric Full time
Job DescriptionJob DescriptionWho we are

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount, Va. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why we need you

Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and look at this opportunity as not just a job but a career.

The big task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key sub tasks

• Provide exceptional customer service while following protocols and guidelines.

•Participate in ongoing training so that you can grow and develop as a professional.

•Document each customers inquiry and accurately update the information in our database.

•Follow up with callers, dispatchers and managers as needed.

Skills and experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What we offer
  • Competitive pay
  • Medical Insurance – We offer health. dental, vision, life insurance, short-term and long-term disability.
  • Work life balance
  • 401k Plan with a 3% match.
  • PAID TRAINING –

Our Guiding Principles

Customers First

Self-Driven

Positive Can-Do Attitude

Knowledge Sharing

Above & Beyond

Learn more about us

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis Heating, Cooling, Plumbing & Electric by visiting www.davisheat.com. When you're ready, please follow the directions to apply for this position.

Equal Opportunity Employer



  • Rocky Mount, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal c Customer Care, Representative, Customer Experience, Customer Service, Retail


  • Rocky Gap, United States DISH Full time

    Company Summary DISH is hiring in Bluefield! Join us for our upcomingHiring Dayson May28th & 29th for our open Customer Service Representative roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview ....


  • Rocky Hill, United States PeopleReady Full time

    Job Description Customer Service Representative PeopleReady of Rocky Hill, CT is now hiring Customer Service Representatives! Apply today and you could start as soon as tomorrow. As a PeopleReady associate you'll benefit from: The freedom to work where you want, when you want and as often as you want. Next-day pay* for many of our open positions. The...


  • Rocky Mount, United States Schulte Companies Full time

    Schulte Companies - 250 Gateway Boulevard [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...


  • Rocky Gap, United States DISH Full time

    Company Summary DISH is hiring in Bluefield! Join us for our upcoming Hiring Days on May 28th & 29th for our open Customer Service Representative roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview....


  • Rocky Gap, United States DISH Full time

    Company Summary DISH is hiring in Bluefield! Join us for our upcoming Hiring Days on May 28th & 29th for our open Customer Service Representative roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview....


  • Rocky Mount, United States Intelogix Corporation Full time

    Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite.  In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience.  The ideal candidate will have excellent communication skills, problem solving abilities and a...


  • Mount Washington, United States Corporate Div Acct 9 - Shannon Padden or Kevin Greets Full time

    The Customer Service Representative at American Leak Detection of **Kentucky** is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the **service**...


  • Mount Vernon, United States Yost & Campbell Heating and Cooling Full time

    Do you LOVE to talk? Are you ready to be a member of the DREAM TEAM? Then WE WANT YOU! Yost & Campbell is looking for the best of the best to join forces with one of the highest rated Home Service company in our area. We are looking for a customer-oriented service representative, an individual who loves helping people, has a customer-first attitude and...


  • Mount Clemens, United States Unishippers Full time

    CUSTOMER SERVICE REPRESENTATIVE PURPOSETo provide expert consultation and personal customer support to a group of key customers as representatives of their specific brand. To interact directly, professionally, and positively with our customers and their representatives through phone, email, and chat communications to ensure customer and client...


  • Rocky Gap, VA, United States DISH Full time

    Company Summary DISH is hiring in Bluefield! Join us for our upcoming Hiring Days on May 28th & 29th for our open Customer Service Representative roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register,  please select a date & timeslot in which you will be able to be present for an...


  • Mount Vernon, New York, United States Circle K Full time

    Store : 5254 W Seneca St, Vernon, New York 13476Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...


  • Mount Olive, United States ClinLab Staffing Full time

    Customer Service Representative Hybrid Role Based in Mount Olive, NJSummary:To proactively manage people, processes, and systems in order to guarantee excellence in customer service. To ensure the company’s customers receive on time delivery and accurate and timely information, while building positive customer relationships.Essential Duties &...


  • Rocky River, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. Hourly rate: Starting at $22.00 an hour...


  • Mount Holly, United States Raynor Services Full time

    Customer Service Representative/Dispatcher Raynor Services - Medford, NJ **9:30-6pm, 8-4:30p, 8:30-5p Shifts still available** **Calling all Customer Service Representative/Dispatchers!!** **Are you looking for a nice place to work, with nice people? Are you happy, dependable, ambitious and good at multi-tasking? Do you enjoy learning and helping people,...


  • Mount Laurel, United States SI Busineess Solutions Full time

    Job DescriptionJob DescriptionSignature has been working hard this year to expand our reach with our Telecom clients. We have just opened up our location in the South Jersey area and we are actively looking to grow our team! Here at Signature, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique...


  • Rocky Mount, United States ROCKY MOUNT FAMILY YMCA INC Full time

    Job DetailsJob Location ROCKY MOUNT FAMILY YMCA, INC. - ROCKY MOUNT, NC Position Type Part Time Description Job Title: Member Services Representative Status: P/T, hours vary Department: Member Services Reports to: Member Services Director Leadership Level: Leader Revision Date: 12/17/2019 POSITION SUMMARY: This position supports the work of the Y, a...


  • Mount Laurel, United States SI Busineess Solutions Full time

    Job DescriptionJob DescriptionSignature has been working hard this year to expand our reach with our Telecom clients. We have just opened up our location in the South Jersey area and we are actively looking to grow our team! Here at Signature, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique...


  • Mount Pleasant, United States WK Solutions Inc. Full time

    Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients,...


  • Mount Pleasant, United States WK Solutions Inc. Full time

    Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients,...