Tech Rally Flex Coordinator

3 weeks ago

Cedar Park, United States MERCH REVOLUTION LLC Full time
Job DescriptionJob Description

LOCATION: ONSITE, LEANDER, TX

FLSA: FULL-TIME, SALARIED

SCHEDULE: MON - FRI, 7:30 AM - 4 PM


SUMMARY

Tech Rally Flex (TRF) is a unique and customizable meeting solution providing clients with the ability to view and experience high tech computer solutions at the location of their choice. We provide everything a client needs to host their own onsite interactive high-tech experience. Shipping the latest Commercial, Consumer, Small Business, Gaming, peripherals and monitors directly to the client’s door allows their customers a convenient hands-on and in-person exploration of cutting-edge creative technology solutions. That’s Tech Rally Flex

Reporting to the VP of Logistics, the TRF Coordinator position is a hybrid role whose primary function is to support TRF program initiatives. When not actively fulfilling Tech Rally Flex responsibilities, the TRF Coordinator supports warehouse operations and the trucking-based Tech Rally Mobile program.

The TRF Coordinator role is public and client-facing, requiring regular travel, effective communication skills, and an innate orientation to detail, organization, autonomous problem-solving, speed with accuracy, and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Tech Rally Flex

  • Learn and become the Subject Matter Expert for current TRF inventory of products and TRF program processes/marketing language.
  • Coordinate TRF product inventory and logistics, communicate and actively interface with clients throughout the activation lifecycle to ensure program success.
  • Travel (approx. 30%) as needed to client destinations to receive products, perform onsite setup and activation of displays, assist during event, tear down and return ship inventory.
  • Always represent Haute and the client favorably, demonstrating professionalism and a friendly and knowledgeable customer-service orientation.
  • Maintain accurate and current TRF software database at all times:
    1. Add products to database
    2. Create reports + spreadsheets
    3. Document damages to inventory, ordering replacements as necessary
    4. Streamline processes for easy access/understanding
  • Quality-Control Inbound Inventory
    1. Receive inbound/returning client inventory
    2. Open and quality inspect all inbound inventory, including shipping containers
    3. Pull damaged items/document issue(s)
    4. Reconcile returned items to original client order/outbound shipment log
    5. Coordinate replacement of damaged inventory/containers/materials, when necessary
    6. Return quality-checked and approved items to physical inventory location in a ship-ready state
  • Quality-Control Outbound Inventory
    1. Accurately pull ship-ready physical inventory per client order
    2. Create and print shipping labels and apply to outbound inventory
    3. Schedule and ensure timely pickup of all client order items

Warehouse

  • Manage visual database of inventory items
  • Print appropriate labels
  • Assign warehouse space for inventory storage
  • Create reports as needed and requested
  • Manage receipt of freight, including unloading trucks
  • Create custom packaging and installations
  • Maintain warehouse for cleanliness and safety
  • Make deliveries and pickups using company vehicle
  • Refuel and wash company truck as needed
  • Elevate issues as needed for rapid resolution
  • Interact with inter-company team members as necessary to ensure project direction and completion
  • Follow all Haute company policies and procedures
  • Perform other duties as assigned or required at manager’s direction

MINIMUM QUALIFICATIONS

  • Able to report to Leander, TX warehouse daily
  • Able to travel up to 30% by land and air
  • Age 21+ as required for Driver insurance coverage
  • Valid Texas Class C Driver License
  • Record of safe driving for preceding 3 years as reported by MVR, with no serious accidents or traffic violations
  • 1-2 years’ experience working in a warehouse or similar environment
  • Willingness to undergo a criminal background check and motor vehicle record check, in accordance with applicable laws

EDUCATION & TRAINING

  • High School Graduate or General Education Degree (GED)
  • Preferred: Forklift certification

KNOWLEDGE, SKILLS & ABILITIES

  • Learns quickly and thrives in a dynamic team environment
  • High-energy, initiative-taking TEAM player with the ability to multitask
  • Excellent problem-solving and critical-thinking skills
  • Meticulous showing passion for organization and quality
  • Demonstrates reliability and superior time management skills
  • Communicates clearly and courteously, both verbally and in writing, with colleagues and internal/external customers
  • Proficient with MS Office Suite (e.g., creates documents, maintains spreadsheets sends/receives email, manages calendar), interactive online forums like Slack, and virtual meeting rooms like Zoom, Teams, etc.

PHYSICAL REQUIREMENTS

Primary functions require sufficient physical ability and mobility to work in both traditional and non-traditional settings; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, crawl, climb, balance, reach, and twist; to lift, carry, push, and/or pull moderate (up to 50 pounds) amounts of weight; to operate various equipment required to perform job; may be required to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

YOU BE YOU

Haute is a Fair Chance and Equal Opportunity Employer committed to providing applicants with a fair shake regardless of race, religion, color, national origin, sexual orientation, sex and its associated medical conditions, gender identity or expression, age, veteran status, being differently abled or other applicable legally protected characteristics. Our creativity thrives when people come as they are, and we are committed to providing a workplace free of discrimination or harassment.

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