Medical Receptionist

3 months ago

Berlin, United States American Family Care Chelmsford and Braintree Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Competitive salary

Medical Receptionist

Benefits/Perks
  • Paid time off, including your birthday (available 90 days after start date)
  • Time and a half pay on major holidays (New Year, Memorial Day, 4th of July, Labor Day)
  • Health insurance (starts immediately)
  • Dental insurance (starts immediately)
  • 401k Retirement Plan
  • Employee referral incentives ($500 bonus)
  • Friendly working environment (office snacks, birthday celebrations...etc.)
  • Employee recognition bonuses depending on performance
  • Full certification reimbursements (annual, biannual)
Schedule
  • Three 12-hour shifts and every other weekend. Time off requests can be honored if advance notice is given.
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

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