Host / Hostess

DESCRIPTION:

Evolving Solution Services is a full services employment agency dedicated to providing rewarding employment opportunities for the individuals we place. Our mission is to support work environments where employees can thrive and be active participants in the communities in which we live.

We are currently hiring Restaurant Hosts / Hostesses for the hotel and hospitality industries in multiple locations in McDonough, GA A host / hostess is responsible for greeting guests and showing them to their tables or waiting area.

EXAMPLES OF DUTIES:

• Greeting guests as they enter, and putting them on a waiting list as necessary;
• Providing guests with menus and answering any initial questions;
• Seating guests at tables or in waiting areas;
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers;
• Engaging with guests to ensure they're happy with food and service;
• Responding to complaints and helping to resolve them;
• Answering phone calls, taking reservations and answering questions;
• A knowledge of the menu;
• Helping out with other positions in the restaurant as needed;
• Providing great customer service.

• Ability to provide top-notch customer service in a fast-paced environment;
• A positive attitude and ability to work well under pressure with all restaurant staff;
• Does high-quality work while unsupervised;
• Able to work in a standing position for long periods of time;
• Able to safely lift and easily maneuver trays of food when necessary;
• Willing to follow instructions and ask questions for clarification if needed;
• Able to handle money accurately and operate a point-of-sale system;
• Able to work in a busy restaurant environment;
• Restaurant experience a plus.

BENEFITS OF WORKING FOR ESS:

• Positions starting immediately;
• Long term assignments;
• Potential for permanent hire and benefits;
• Full support for career growth from the ESS Team.