Pharmacist-in-Charge

Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services. The PIHC model of care assures that persons with HIV have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes.

Position Description

JOB SUMMARY: Responsible direct oversight of the day-to-day operations of PIHC Pharmacy. Ensures standards of quality, productivity and performance in accordance with PIHC Pharmacy Policy and Procedures in compliance with state and federal regulatory agencies and upholding integrity of 340B program. Uses problem-solving skills, tact, and discretion to direct the pharmacy’s delivery of pharmaceutical care. Ensures pharmacy personnel are scheduled and staffed to maintain high quality pharmacy services; trains, coaches, counsels, and conduct disciplinary functions as appropriate. Works in conjunction with various levels of management to resolve issues and is expected to understand factors that drive quality and financial performance of the pharmacy. Responsible for buying and maintaining necessary equipment and supplies. Monitors pharmacy performance around inventory management and utilization of resources to maximize savings and minimize cost. Oversees and participates in pharmacist duties, including dispensing appropriate prescription medication. Counsels' patients on proper medication usage. Implements and upholds proper pharmacy and general safety procedures and standards. Assists members while providing a high level of patient care. Accurately reviews and interprets medication orders; prepares accurate and complete patient profile; reviews profiles for correct drug, dosage and route of administration; ensures that a drug duplication or drug-drug interaction does not exists; ensures that patient is not allergic to any medication prescribed. Efficiently performs other professional pharmacy duties including the safe procurement, preparation, labeling, distribution and control of all drugs. Actively supports and participates in pharmacy activities recommended by accreditation agencies and regulatory agencies.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description

ESSENTIAL JOB FUNCTIONS

Duties and Responsibilities

· Pharmacist Duties: Oversees and participates in duties including order entry, preparation, labeling, dispensing, and distribution of medications. Reviews prescriptions issued by the Physicians, or other authorized prescriber to assure accuracy and appropriateness of medication. Answers questions and provides information to patients on drug interactions, side effects, dosage, and storage of medications.

· Pharmacy Management: Direct supervision of pharmacy personnel duties including order entry, preparation, labeling, dispensing, and distribution of medications. Responds to employee concerns and responds in accordance with PIHC Pharmacy’s policies and other applicable regulations. Approves timecards and other reports or procedures as needed.

· Talent: Participates in hiring, training, and completion of evaluations for Pharmacy personnel. Works with Culture and Talent Management to ensure all pharmacy, pharmacist, and technician licenses/registrations are current and valid as required by state, federal, and company guidelines.

· 340B Program Compliance and Administration: Works with 340B Program Manager and other PIHC Pharmacy Leadership in developing effective documentation to satisfy HRSA’s requirements. Assists with generation and auditing of 340B replenishment orders, participates in 340B compliance team meetings and audits and ensures pharmacy staff are in compliance with the program’s guidelines.

· Quality Assurance: Responsible for quality assurance and root cause analysis of pharmacy incidents. Performs all Prescription Monitoring Program reporting. Implements and upholds proper pharmacy and general safety procedures and standards.

· Compliance: Complies with State and Federal drug laws as regulated by the State Board of Pharmacy and the Drug Enforcement Administration by maintaining records for controlled substances, removing outdated and damaged drugs from the pharmacy inventory, and maintaining current registration. Acts as Pharmacist-In-Charge, point of contact for regulatory, legal, third party insurance companies, and audit situations.

· Business Performance: Collaborate with Pharmacy leadership to identify and establish performance goals which may include new growth opportunities, pharmacy pull through and retention rates, inventory management to minimize loss and maximize profits, optimal processing to ensure best utilization of agency’s resources.

· Teamwork: Assists the PIHC management team and healthcare providers to ensure departmental goals are achieved. Participates in performance improvement initiatives and other activities to improve patient outcomes and efficiency of services. Acts within the facility location as the pharmacy point person for any multi-department initiatives.

· Customer Service. Exemplifies excellent customer service internally to staff and externally to patients, vendors and the community.

· Marketing: Work with Pharmacy Leadership to identify and enhance activities to promote pharmacy services internally and externally.

· Performs all other duties as assigned by appropriate management.

· Becomes an AAHIVM certified Pharmacist as soon as possible within the parameters of AAHIVM’s program requirements.

Knowledge, Skills, and Abilities

· Possesses and demonstrates an understanding of the fundamentals of HIV care and services, and PrEP services

· Prior supervisory/pharmacy management experience including familiarity with staffing, scheduling, pharmacy operations

· Exemplary interpersonal and customer service skills

· Must be a team player

· Excellent written and verbal communication skills

· Effective organization skill and time management skills

· Knowledge of and sensitivity to HIV/AIDS patients

· Ability to be flexible with hours

· Works effectively with a high level of autonomy

· Demonstrates effective leadership ability

· Recognizes when and how to effectively navigate between working independently to working collaboratively as necessitated by task(s) or project(s)

· Possesses problem solving and decision-making abilities

· Attention to detail

· Able to assist staff with conflict resolution

· Proficient in word processing, spreadsheet database and presentation software

· Desire to create a dynamic, motivating and excellence-focused work environment for employees

· Proactively prioritizes needs and effectively manages resources

· Thorough knowledge of insurances and accurate billing practices

· Able to communicate (verbal and written) clearly and effectively with other health care team members including nurses, pharmacists, technicians, social workers and prescribing providers.

· Driven to provide excellent patient care and build a successful pharmacy practice

Minimum Qualifications

· BS Pharmacy Degree or Pharm D

AND

· Three years of experience in a pharmacy management role in a retail pharmacy setting preferred

Preferred Qualifications or Experience:

· Experience working in HIV and/or Mental Health Specialty Pharmacy field.

· Have advanced HIV knowledge or be willing to be self-driven in becoming an HIV specialist

· AAHIVM or other HIV expert certification (or willingness to obtain during tenure)

· Experience working in a 340B Pharmacy or 340B Contract Pharmacy

· Experience with PioneerRx software

Licensure

· Active Georgia Pharmacist license in good standing

Preferred Skills

· Computer-literate

· Excellent communication skills (verbal and written)

Physical/ Mental Requirements

· Adequate range of motion and mobility required

· May require lifting/carrying moderate loads (40lbs)

· Must be physically able to operate the equipment used for the job

· Sitting, standing, bending and stooping

· Talking and the ability to express and exchange ideas by means of language

· Hearing and the ability to perceive sound

· Near acuity with clarity of vision at 2 feet or less required

· Ability to read, record or type data quickly and accurately

· Ability to collect and analyze data and verbal information to reach logical conclusions

· Ability to determine the time, place and sequence of operations or actions required

· May be required to stand for long periods of time (4-8 hours)

· May be required to handle a heavy work volume

Environmental/ Working Conditions

· Working long hours between breaks or meals may be required

· Ability to appropriately cope with stress

· May be exposed to noise of varying intensities

· Constant contact with co-workers

Equipment Requirements

Ability to use fax, telephone, copy machine, computer, calculator, balance and automated dispensing machine

Occupational Demands

· Awareness of the possible exposure to hazardous and/or biological materials

· Ability to appropriately handle hazardous and/or biological materials

Critical Demands

· Ability to prioritize, work independently and handle stress. Extensive knowledge of the principles and practices of professional pharmacy work.

· Thorough knowledge of PIHC Pharmacy policies, federal and state regulations and practices as they relate to the compounding and dispensing of drugs.

· Some knowledge of business administration as it applies to the management of a pharmacy.

· Some knowledge of effective supervisory and instructional methods and techniques.

· Ability to direct, supervise, and review the work of professional and technical personnel.

· Ability to keep records, prepare reports, estimate costs, and perform related clerical and administrative tasks involved in the management of a pharmacy.

· Ability to work cooperatively as a team member of PIHC Pharmacy.

· Ability to meet the pharmaceutical care needs of the patients served by PIHC Pharmacy.

Basic Functions

· Regular attendance is required to perform the essential duties and responsibilities of this position

· Maintains the performance levels that support the mission and philosophy of PIHC Pharmacy of providing exceptional care and satisfaction

· Employee must maintain confidentiality of patient and employee information, as well as PIHC Pharmacy proprietary information at all times.

· Attends mandatory staff meetings and company sponsored events

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or operate computers, objects, tools, or controls and reach with hands and arms.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

NOTES:

1. Positive Impact Health Centers, Inc., is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, or covered veteran status.
2. Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs.
3. The above job description represents the general nature, primary duties and responsibilities, and qualifications for the work performed by employees within this job but is not a comprehensive and exhaustive list. Employees may be required to perform other duties as assigned, and specific duties, responsibilities, and activities within the core nature of the job may change at any time with or without notice. Employees must be able to perform the essential functions of the job, as specified by the employing entity, with or without reasonable accommodation.

Statement of Purpose

This document provides descriptive information about the above Positive Impact Health Centers position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Positive Impact Health Centers reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.

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