Referral Specialist

2 weeks ago

Watertown, United States CommonHeart Full time
Job DescriptionJob DescriptionDescription:

JOB SUMMARY:


The Referral Specialist is responsible for assisting in the planning, organizing, and coordination of the admissions screening process, admissions process, and care delivery.


ESSENTIAL JOB FUNCTIONS:

  • Maintains and actively promotes effective communication with all individuals.
  • Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
  • Responsible for on-call services, as assigned
  • Receives and responds to referrals and/or inquiries swiftly with a desire to convert the referral into an admission.
  • Reviews and identifies clinical and equipment needs of prospective residents with the interdisciplinary team.
  • Communicates effectively with referral sources.
  • Coordinate referrals and process admissions.
  • Create contacts that enhance development of business partnerships
  • Performs other duties, as assigned.
Requirements:

QUALIFICATIONS:

  • Commitment to quality outcomes and services for all individuals.
  • Ability to relate well to all individuals.
  • Ability to maintain and protect the confidentiality of information.
  • Ability to exercise independent judgment and make sound decisions.
  • Ability to adapt to change.

EXPERIENCE AND TRAINING:

  • Social Work, or Registered Nurse preferred.
  • Understanding of the Acute Care and Post-Acute Care Transition Cycles.


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