Quality Assurance Tech II

4 weeks ago

Hawthorne, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers. Job Title: Quality Assurance Tech II Duration: 6 Months Location: Hawthorne, CA - 90250 Job Type: Contract Work Type: Onsite Job Description: Do you enjoy solving complex problems and driving influential changes? Are you passionate about how hardware is used to make our homes and neighborhoods secure in a connected environment? Do you thrive in a fast paced and ever-changing environment? If you answered YES to these questions, then our team is looking for you Our team of Failure Analysis Engineers & lab technicians are tasked with solving systemic hardware issues and building toolsto detect and mitigate any future recurrences and improve the quality of our products to our customers. We work closely with our development engineersand vendors to get to root cause and drive changes back into our products. Nothing is complete without closed loop corrective actions. We are responsible for driving changes back into our development processes and behavior specifications. Ring Engineers are shaping the way we protect our communities and helping define the future of the connected home. Come and join us as we turn ideas into reality As a member of the Ring Failure Analysis team, your primary responsibilities include root cause failure analysis of electronic, mechanical and or electromechanical components including assemblies. You will work with other subject matter experts in video, motion sensing, power and communication technologies to help improve the products and customer experience. We are seeking candidates with practical knowledge of failure mechanisms related toMaterials, Mechanical Systems and / or Batteries, using the appropriate analytical tools including optical microscopes, real-time x-ray, scanning electron microscopes, chemical analysis equipment and other testing and analysis tools. Good interpersonal skills and oral and written communication skills are essential. You will be required to multi-task and prioritize work to meet schedule and cost needs. Taking back ring devices form the field and seeing what is wrong with it in the lab. RESPONSIBILITIES
  • Responsible for collaborating with the Failure Analysis engineering team to identify and research failures down to component level to improve product yield, quality and reliability.
  • Operation of lab equipment to support deep dive into issues as needed
  • SCH capture and Layout of simple PCB
  • Preparation of samples
  • Perform in-depth chemical, physical or electromechanical failure analysis.
  • Perform PCBA debugging on RMA return, determine the root cause of failure, analyze failure reports and recommend corrective action to prevent reoccurrence of problems.
  • Work with functional teams as needed to understand device issues.
  • Articulate conclusions to the team and advocate for appropriate action.
  • Read schematics and layouts, and apply failure analysis procedures to identify the failure location and the root causes
  • Write comprehensive failure analysis reports, including charts and photographs
BASIC QUALIFICATIONS
  • 2+ years of relevant work experience with connected, electromechanical devices and debugging issues in production or in manufacturing
  • 1+ years embedded, database or python programming experience
  • Proficiency in using failure analysis laboratory equipment including sample preparation tools, X-ray / CT, SEM/EDS, and optical microscopes
  • 1+ years of micro-soldering experience is required
Bachelors degree in engineering preferred, if have lots of technician exp in a lab setting. Field quality and safety investigations,
Team has a big laboratory they work out of, will need to be onsite for hands on work. PREFERRED QUALIFICATIONS
  • Deep and up to date technical understanding of protocols and debugging methods for related technologies with prior experience both launching new product as well as driving continuous product improvements.
  • Demonstrated ability to achieve stretch goals across functional teams and ability to meet or exceed expected timelines for projects.
  • Ability to thrive in a startup environment.
  • Demonstrated ability to uncover systemic issues and drive failure analysis to root cause swiftly and accurately.
  • Ability to influence cross functional teams and external partners.
  • Proficient with SQL, Excel & Power Point
  • Expertise with electronic test equipment (digital/analog) such as Logic analyzers, oscilloscope and test systems to do board failure analysis and debug.
  • Excellent verbal and written communication skills are a must.
  • Meets/exceeds Client's functional/technical depth and complexity for this role
Typical Day in the Role
  • Ring team working inside the state-of-the-art lab
  • Co-located in the lab with 3 other engineers to help keep throughput up.
  • Will be doing the first couple steps of failure analysis: make problem statement, read schematics and circuit layouts, talk with SME's within Client, basic testing and checks.
  • Partnered with FA engineers to work through root cause analysis will be doing triage in the process.
  • Be able to take direction with senior engineers to help with next steps.
Unique selling points
  • Unique opportunity to work with state of the art equipment.
  • Most other companies may require more engineering experience and have less collaboration with lower level team members.
  • Client encourages collaboration and networking.
Leadership:
  • Deliver results
  • Customer obsession
  • Ownership and deep dive.
  • Be cooperative with the team / willing to learn more.
Top 3 must-have hard skills
  • Micro soldering experience
  • Proficiency in using failure analysis laboratory equipment
  • Embedded, database or python programming experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.

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