Outreach Specialist, Targeted Support for Stop-Out Students

2 weeks ago


Paterson, United States Passaic County Community College Full time
Job DescriptionJob Description

We are seeking a part-time Outreach Specialist for Passaic County Community College's Targeted Support for Stop-Out Students Program (TSSS). This person will report to the Program Coordinator and will be responsible for contacting and re-engaging former PCCC students who "stopped out" in order to facilitate their re-enrollment and connect them with support provided by the PCCC­ TSSS grant program. This outreach will ultimately afford these stopped-out students the opportunity to complete their college degree program or credential.

Example of Duties:

  • Conduct outreach via text, email, and phone call to stop-out students and, as needed, currently­ enrolled part-time, at-risk students
  • Communicate key dates, deadlines, information, and events to prospective students
  • Develop fact sheets and brochures to promote PCCC grant-affiliated and other appropriate support services
  • Assist in maintaining the website and social media platforms
  • Coordinate stop-out campaigns and events in partnership with Signal Vine
  • Assist with data collection for annual reports and program evaluation
  • Serve on the Project Management Team and the PCCC-TSSS Program Advisory Council
  • Participate in project evaluation and institutionalization of activities
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in Education or related field
  • Three (3) to five (5) years of work experience in an academic setting working with underserved students
  • Experience with college enrollment, retention, degree attainment, and financial aid areas preferred
  • Bilingual in English and Spanish required
  • Excellent communication, organizational, and interpersonal skills required
  • Knowledge of or ability and commitment to learn how to read, interpret, and explain degree audits
  • Knowledge of or ability and commitment to learn the Al textbot Signal Vine platform
  • Proven ability to work both independently and in diverse teams
  • Experience working on grant-funded projects a plus
  • Ability to work some evenings and weekends, as program requires

The completion of a background check will be required for the selected candidate.





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