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Hotel Houseperson

2 months ago

Atlanta, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time
Job DescriptionJob DescriptionWe're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunityResponsibilities:
  • Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
Qualifications:
  • Good understanding of cleaning techniques and products
  • 1 year experience as a houseperson or housekeeper strongly desired
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Solid work ethic and excellent organizational, time management, and communication skills
  • High school diploma, GED, or equivalent
About Company

Located off I-285, our hotel is two miles from Perimeter Mall and Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.