Housekeeping Supervisor

1 month ago

Jacksonville, United States Inside & Out Maintenance LLC Full time
Job DescriptionJob DescriptionDescription:

As a Housekeeping Supervisor, you are responsible for overseeing and coordinating the activities of the housekeeping staff to ensure a clean, orderly, and well-maintained environment. Your leadership and organizational skills play a critical role in upholding high cleanliness standards, training staff, and ensuring a positive guest experience.

Key Responsibilities:

  1. Staff Supervision:

    • Lead and supervise a team of housekeeping staff.
    • Schedule and assign daily tasks and responsibilities.
    • Conduct regular performance evaluations and provide constructive feedback.
  2. Training and Development:

    • Train new housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
    • Provide ongoing training to existing staff to enhance their skills and knowledge.
  3. Quality Control:

    • Conduct inspections of guest rooms and public areas to ensure they meet established cleanliness standards.
    • Address any deficiencies and provide additional training as needed.
  4. Inventory Management:

    • Monitor and manage inventory of cleaning supplies, linens, and amenities.
    • Place orders for supplies and coordinate with vendors.
  5. Guest Interaction:

    • Address guest inquiries, concerns, or special requests related to housekeeping services.
    • Ensure a high level of guest satisfaction through prompt and effective resolution.
  6. Coordination with Other Departments:

    • Collaborate with front desk, maintenance, and other departments to ensure seamless operations.
    • Communicate effectively with colleagues and superiors.
  7. Adherence to Standards:

    • Ensure staff compliance with established cleaning and safety procedures.
    • Implement and enforce hygiene and sanitation regulations.
  8. Reporting:

    • Generate reports on housekeeping activities, including room occupancy, cleaning schedules, and staff performance.
    • Report maintenance issues and coordinate with the maintenance department for timely resolution.
Requirements:

Qualifications:

  • Previous experience in a supervisory role within housekeeping or a related field.
  • Knowledge of cleaning and sanitation products, techniques, and equipment.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle and resolve guest and staff issues effectively.

Working Conditions:

  • Varied shifts, including weekends and holidays.
  • Physical activity, including standing, walking, bending, and lifting.
  • Exposure to cleaning chemicals.

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