CSBG Case Manager

Job DescriptionJob DescriptionGeneral Summary

Responsible for the delivery of direct service support and referrals through the Community Services Block Grant (CSBG) and related Programs. Provides CSBG case management services for designated families, to include the planning, documentation and follow-up of services in accordance with the Family Scaled Assessment and Case Management Service Plan. Coordinates access to needed services, materials, programs and information for all client families.

Primary Responsibilities

1. Performs in-take and assures that all documentation is provided for applications for assistance for the CSBG and other related programs.

2. Responsible for the completion of the Pre-Assessment and Integrated Assessment forms for CSBG participants; responsible for the implementation and management of the Case Management Service Plan for each assigned family.

3. Monitors family progress through direct client contact, home visits, phone calls, and letters.

4. Responsible for documenting family progress by preparing, updating and maintaining progress notes and goals on the Activities and Contact Record.

5. Provides information and referrals; assists families in gaining access to needed medical, social, educational, career, developmental and other appropriate services, including transportation.

6. Responsible for the entry of client data and the use of the data for case management services and reporting.

7. Responsible for meeting CSBG program targets and goals.

8. Assists in the preparation of programmatic reports.

9. Responsible for establishing collaborative relationships with community partners that may assist clients in meeting their family needs and goals.

10. Other duties as assigned by the Director of Community Services and Development

Work Experience

• 3 years minimum employment experience in social services or case management

Education/Certifications/Licensure

• Bachelors Degree Preferred or Associates degree in related field

Skills

• The candidate must have effective communication and people skills (bilingual in English/Spanish preferred), and excellent computer skills

Physical Requirements
If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.

---