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Senior Installation Technician

4 months ago

Orlando, United States 4 Seasons Air Conditioning and Heating Full time
Job DescriptionJob DescriptionThe Senior Installation Technician reports to the Installation Manager and is responsible for performing a wide range of HVACR activities for industrial, commercial and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers, other 4 Seasons Air Conditioning and Heating technicians, the Installation Manager, the Estimator and the Parts Runner.

Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Representative duties include:
  • Assisting the Installation Manager in the planning, organizing, motivating, controlling of human and other resources in support of the Department jobs, assignments, sales and goals.
  • Leading by example ad hoc installation teams in the timely, efficient and profitable accomplishment of assigned jobs and tasks.
  • Performing special or complicated installation activities without assistance, as required.
  • Training Installation Department and other 4 Seasons Air Conditioning and Heating employees on installation-related subjects, including call-back prevention, installation protocols, and lessons learned.
  • Conducting quality control inspections of installation jobs, monitoring the technical progress of newly assigned installation employees including start-up proceedings, as assigned.
  • Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, residential service contracts, and developing lead referrals for the 4 Seasons Air Conditioning and Heating sales staff.
  • Conducting non-installation, lead-technician level work in support of the Indoor Air Quality and Service Departments, as assigned.
  • Performing related duties as directed by the Installation Manager.

Job Qualifications:
  • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
  • Five or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
  • Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and to clearly communicate with residential, commercial, and industrial customers, suppliers, and other 4 Seasons Air Conditioning and Heating employees.
  • Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
  • Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
  • Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
  • Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment Incumbent must be insurable by current 4 Seasons Air Conditioning and Heating insurance carrier.
  • Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.
  • Experience, knowledge and proven skills in accurately diagnosing and efficiently accomplishing a job to the mutual benefit of the customer and (company name).