Customer Service Representative

1 month ago

Houston, United States The Reserves Network Inc Full time
Job DescriptionJob DescriptionBilingual Customer Service Representative Pay Rate: $17 hourly / $35,360 annually Location: Houston, TX 77081 Hours: Scheduled shift may vary depending on what is available upon hire. Monday - Friday 8:00am-5:00pm, 9:00am-6:00pm or 10:00am-7:00pm with a rotating SaturdayA national law firm specializing in government debt collection is seeking a Customer Service Representative to join their teamResponsibilities:
  • Take inbound and outbound phone calls to collect monies.
  • Monitor debtors accounts and follow-up to ensure payments are made.
  • Utilize various skip tracing techniques and collection strategies to locate right parties.
  • Collect balances and set up appropriate payment plans.
  • Review accounts to identify adjustments and discrepancies.
List Qualification or Requirements:
  • Must be bilingual; Portuguese or Spanish
  • Basic computer skills with the ability to switch between computer systems
  • Able to communicate clearly to convey information effectively.
  • Strong listener with the ability to resolve escalated calls.
  • Ability to multi-task and maintain organization.
  • Knowledge of FDCPA, HIPAA, state and local collection laws.
Benefits and Perks:
  • Hiring immediately for a full-time position.
  • Weekly pay and direct deposit.
  • Join a collaborative and supportive work environment.
  • During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program
Your New Organization: Join a team that values its employees and provides competitive compensation. Enjoy health, vision, and dental insurance plans, TRN fosters internal growth, has a great culture, and is dedicated to a fantastic mission.How to Apply: Submit your application for consideration in this and other positions with The Reserves Network. Gain exclusive access to their mobile app for job notifications.The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, they are dedicated to helping you achieve your professional goals and shine in your field.The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, they foster an environment of respect, integrity, and trust in every aspect of employment.About The Reserves Network:The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions.As an equal opportunity employer, we value our employees and foster an environment of respect, integrity and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications

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