Small Business Inbound Sales Account Executive

4 weeks ago

Kirkland, United States Ziply Fiber Full time
Job DescriptionJob Description

This is a remote position.

Position Title: Small Business Inbound Sales Account Executive

$30,000 to $50,000 annually DOE, plus target commission of $20,000 annually
Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid
sick leave and paid time off, quarterly performance bonus, training, career growth and education
reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers –
and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a
corporation.

Job Summary:
The Small Business Inbound Sales Account Executive is a unique and exciting role responsible for
securing new sales driven from inbound calls received by customers interested in obtaining Ziply Fiber
service for their small business. You and your fellow inbound sales team members will monitor and
answer incoming calls from the company’s 800 toll free number, engage with customers to understand
their needs and service requirements by building rapport, listening, and then suggesting the right products
and service solutions to benefit their business utilizing Ziply’s advanced fiber optic network.

Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.

  • Manage and answer inbound phone calls and be online from start of business day to close,
    Monday - Friday, 8:00 am - 5:30 pm Pacific Time.
  • Sign new small business customers with focus on selling fiber internet and simple business voice
    services.
  • Follow approved call scripts and sales nomenclature to set a professional, confident, and
    knowledgeable tone.
  • Participation in company provided e-learning, classroom sales training and associated curriculum
    in tandem with the Sales Trainer and Director of Small Business Sales organization.
  • Meet and exceed monthly sales performance expectations.
  • Qualify customers using various applications, including ConnectBase, GAP, DSAT and others.
  • Collect customer notes and set follow-up calls as needed to win-over new customers.
  • Perform other duties as required to support the business and evolving organization.

Qualifications:
  • High school diploma or GED required.
  • Understand and learn about Ziply Fiber telecommunications services for small business
    applications, including basic hardware and equipment details, rate card, pricing, promotions,
    coverage area and general service availability.
  • Minimum of two (2) years’ experience using CRM tools like Salesforce or other associated
    applications.
  • Ability to multitask while conducting conversations with interested customers, enter business
    information, generate quotes, and follow up with every customer to ensure total satisfaction and
    great service experience.
  • Minimum of two (2) years’ customer/call center experience specifically in business sales,
    technology, software, IT, or other customer-facing online services.
  • Must have access to reliable transportation.
  • Must be enthusiastic, persuasive, persistent and able to handle rejection in the selling process
    well.
  • Must be committed to providing exceptional customer service in a calm, professional manner.
  • Must be able to pass local community background checks and permitting processes.

Knowledge, Skills and Abilities:
  • Ability to prioritize and organize work effectively and be a self-starter.
  • Ability to maintain confidentiality of company and customer information.
  • Ability to deal with the public professionally.
  • Ability to work independently and apply sound judgment and reasoning skills to a variety of
    situations.
  • Ability to drive on behalf of the company in a safe and responsible manner.
  • Strong verbal and written communication skills.
  • Excellent customer service skills.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining the physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance
vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves
driving within a specific region or territory and requires the ability to safely perform all functions of
operating a motor vehicle.

Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.

  • Outside Sales/Account Manager

    5 days ago

    Kirkland, United States jobs.sportstechgroup.org- JobBoard Full time

    Outside Sales/Account Manager - Auto Parts As an Auto Parts Account Manager, you will be selling Heavy Duty/Truck Parts to Fleets, independent repair shops, independent contractors, wholesalers and retailers within the territory from Niagara region to Hamilton Ontario. This is an outside sales position that will be a combination of managing an existing...

  • Regional Sales Manager, Federal Sales

    2 weeks ago

    Kirkland, United States CrowdStrike Full time

    CrowdStrike, Inc. Full time R18622 About the Role: As the Regional Sales Manager, Federal Sales, you will possess a keen ability to position next-generation endpoint security and articulate primary vendor strategies to senior customer executives within the Federal Civilian Community. You will take CrowdStrike's product capabilities and value to potential...

  • Sales Account Representative

    4 weeks ago

    Kirkland, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities...

  • Sales Account Representative

    1 week ago

    Kirkland, United States Uline, Inc. Full time

    Seattle,WashingtonSales AccountRepresentativePay from$65,000 to $75,000 peryearLaunchyour sales career with Uline! Join our team of salesprofessionals supported by the best training, tools and products.As a privately owned company, Uline continues to grow, creating newcareer opportunities and job stability you can counton!WhyJoinUline? Noprevious sales...

  • Regional Sales Manager, Enterprise

    1 week ago

    Kirkland, United States CrowdStrike Full time

    CrowdStrike, Inc. Full time R18776 About the Role: As a Regional Sales Manager --Enterprise, NYC, you will be responsible for driving new business opportunities within enterprise clients, whilst growing existing client relationships. You will position CrowdStrike as the supplier of choice within your accounts. To meet and exceed your individual sales quota,...

  • Business Sales Representative

    1 month ago

    Kirkland, United States Hire With Ease Full time

    Join our team at LYD CONSTRUCTION and embark on a rewarding sales career! We are a dynamic home remodeling company based in Kirkland, WA, dedicated to continuous improvement and growth. Our mission is to provide top-notch services and exceed our client's expectations. We invite you to be a part of our journey of progress and expansion. About the Opportunity:...

  • Business Sales Representative

    4 weeks ago

    Kirkland, United States Hire With Ease Full time

    Join our team at LYD CONSTRUCTION and embark on a rewarding sales career! We are a dynamic home remodeling company based in Kirkland, WA, dedicated to continuous improvement and growth. Our mission is to provide top-notch services and exceed our client's expectations. We invite you to be a part of our journey of progress and expansion. About the Opportunity:...

  • Sales Account Representative

    4 weeks ago

    Kirkland, United States ULINE Full time

    Seattle, WashingtonSales Account RepresentativePay from $65,000 to $75,000 peryear Looking tolaunch your sales career? Then you belong at Uline! As a SalesAccount Representative, you’ll join an incredible team supported bythe best training, tools and products to win in the field everyday! Uline continues to grow, creating new career opportunities andjob...

  • Business Manager

    3 weeks ago

    Kirkland, United States Weidner Apartment Homes Full time

    The Business Manager will be responsible for supporting an executive leadership team member and his departments and leaders. This position will be responsible for administrative responsibilities, scheduling management, project and task coordination, Business Manager, Business, Manager, Accounting, Department Leader, Support, Property Management, Business...

  • Sales Representative

    2 weeks ago

    Kirkland, United States The Odom Corporation Full time

    Job Details Description Company Perks & Benefits o Salary range $45K - $60K Depending on Experience o Monthly Incentives and Performance Pay o Up to 128 hours of Paid Time Off Annually to start (13 days) o 9 Paid Holidays o Medical, Dental, and Vision Benefits o 401(k) with Employer match o Apply today! This position is responsible for...

  • Director, Inbound Product Manager, App Engine Generative AI Products

    2 weeks ago

    Kirkland, Washington, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our cutting-edge technology ensures that things run smoothly for everyone, and our exceptional team makes it all happen. We are quick on our feet because we know the world doesn't wait, and our innovative spirit sets us apart. When you join ServiceNow, you become part of a team of forward-thinkers with insatiable curiosity...

  • Director of Business Development

    1 month ago

    Kirkland, United States GenCap Construction Corp. Full time

    The Director of Business Development will lead GenCap's strategic growth by identifying new markets and customers, crafting winning proposals, and overseeing strong client relationships. They will collaborate with various teams and coach other managers to achieve sales and revenue targets. This leadership role requires exceptional communication, strategic...

  • Director of Business Development

    4 weeks ago

    Kirkland, United States GenCap Construction Corp. Full time

    The Director of Business Development will lead GenCap's strategic growth by identifying new markets and customers, crafting winning proposals, and overseeing strong client relationships. They will collaborate with various teams and coach other managers to achieve sales and revenue targets. This leadership role requires exceptional communication, strategic...

  • Zero Emission Sales Manager Job

    2 weeks ago

    Kirkland, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Corporate Sales Engineer, Pre-Sales SMB

    4 weeks ago

    Kirkland, United States CrowdStrike Full time

    CrowdStrike, Inc. Full time R18834 About the Role: CrowdStrike is seeking a Corporate Sales Engineer who is passionate about cybersecurity. In this role, you will learn to articulate how current security solutions are designed and deployed, and why they are failing so that you can provide value to potential customers. You will be part of a team responsible...

  • Building Materials Outside Sales

    2 months ago

    Kirkland, United States CareerBuilder Full time

    Job DescriptionJob Description Our client, a prestigious provider of luxury windows and glass window doors, is currently seeking an ambitious and dedicated Outside Sales / Sales Manager. This role is a fantastic opportunity for a true hunter in the sales field, focusing on building and managing a book of business without a defined territory. The successful...

  • Customer Business Manager

    2 weeks ago

    Kirkland, Washington, United States Nintendo Full time

    Nintendo of America Inc. The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch system and the Nintendo 3DS family of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold billions of video...

  • Sales Account Representative

    3 weeks ago

    Kirkland, Washington, 98034, King County, WA, United States Uline, Inc. Full time

    Seattle, WashingtonSales Account RepresentativePay from $65,000 to $75,000 per yearLooking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and...

  • Sales Account Representative

    3 weeks ago

    Kirkland, Washington, 98034, King County, WA, United States Uline, Inc. Full time

    Seattle, WashingtonSales Account RepresentativePay from $65,000 to $75,000 per yearLooking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities and...

  • Sales Account Representative

    4 weeks ago

    Kirkland, Washington, 98034, King County, WA, United States ULINE Full time

    Seattle, Washington Sales Account Representative Pay from $65,000 to $75,000 per year Looking to launch your sales career? Then you belong at Uline! As a Sales Account Representative, you’ll join an incredible team supported by the best training, tools and products to win in the field every day! Uline continues to grow, creating new career opportunities...