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Mental Health Case Manager I
3 months ago
Job Title: Case Manager I (QMHP-CS)
Supervisor: Chief of Psychosocial Rehabilitative Program
Starting annual Salary: $34,320 annual/$16.50 hourly
Job Type: Full-Time (40 Hours)
General Description of Position: Under the direct supervision of the Chief of Psychosocial Rehabilitative Program, you will play a crucial role in the lives of children/adolescents and adults with mental illness. Your direct care in the clinic and in vivo, as required by policy and contracts, will make a significant difference. Following the recovery model, you will work towards the successful discharge of each customer served. Your coordination, planning, and implementation of treatment plans will be pivotal in their journey. This role demands flexible work hours, as you will need to respond to crises with customers during assigned hours and be available for consultation after hours by phone. You will work independently and use good judgment. Fluency in computer software applications for spreadsheet and presentation development is a must. You will follow oral and written instructions and can set priorities—the ability to communicate effectively verbally and in writing.
Essential functions and responsibilities:·
- Assists in charge to Chief of PSR for MH Clinic Operations to meet Net and Growth Targets as assigned (Full-Time minimum target of 26 hours of face-to-face services equivalent to 104 units).
- During the 90-day probationary period, upon being hired initially for the Case Manager I position, targets are as follows:
- o Week 1: Training Week
- o Week 2: (15 hours of face-to-face services/60 units)
- o Week 3: (22 hours of face-to-face services/88 units)
- o Week 4: (26 hours of face-to-face services/104 units).
- Ensures all customers have current assessments and treatment plans per regulatory requirements and that services are in line with and authorized by the assessments and treatment plans.
- You will monitor your assigned caseload to ensure that all required paperwork is completed and of satisfactory quality according to the Performance Contract. This ensures you have the necessary resources and support, including regular supervision and training, to excel in your role.
- Ensures compliance with Medicaid, Medicare, and Third-Party payer regulations.
- Promotes awareness of the Organization’s operating practices and upholds Atlantis policies.
- Meets with the team designated by the Chief of PSR and is available for emergency meetings and management as needed.
- Staff with the Clinical Director when clinical issues are identified.
- Ensures that minimum hours are met for all consumers assigned.
- Complies with 12-hour lag time on all documentation.
- Completes monthly and weekly reports detailing a summary of monthly services provided, telephone call logs, and visit verification forms.
Specific Equipment and Materials to be Used: A personal vehicle is used for consumer visits, and a gas stipend is provided. Personal computers can be used for documentation, but all offices have desktop computers.
Education: Bachelor’s degree from an accredited college or university in Behavioral Health, which includes human services/or behavioral sciences (psychology, sociology, social work) from an accredited college or university.
Experience and Training: 0-1 year of successful part-time case management experience in Behavioral Health Services. Prefer bilingual English/Spanish. Requires a valid driver's license, a safe driving record, and proof of a current and valid auto insurance card.
Promotion to Case Manager II is possible within 60 days of successfully completing Case Manager I face-to-face and unit goals.
Physical activities/Physical demands: Sitting 2/3 of the time. Stand, walk, bend, stoop, kneel, reach with hands and arms, twist at the waist, and pull less than 1/3 of the time. Lift and carry a maximum of 35 pounds.
Work environment: The work environment/physical demands characteristics described here are representative of those that employees encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform basic functions.
