Vet Assistant, Room Assistant

3 months ago

Crown Point, United States Community Veterinary Partners Full time
Job DescriptionJob Description

Exam Room Assistant

Coyne Veterinary Center is looking to add a friendly and motivated Exam Room Assistant to join our growing team

At Coyne, our goal is to provide excellent veterinary services to the community and do everything possible to help those in need. We are a full-service state-of-the-art animal hospital located in Crown Point, IN. Each one of our employees are chosen based on their compassion, skills and in-depth veterinary knowledge. We strive to create a nurturing, educational, and fun environment for all employees, clients, and animals who enter our doors.

The purpose of the Exam Room Assistant is to educate clients regarding veterinary care procedures and protocols as well as assist veterinarians with patient care and treatment. This role also ensures that complete and accurate care of our outpatients is maintained. The room assistant contributes significantly to the client/patient flow throughout the hospital.

Job Responsibilities:

  • Greet clients and escort them and their pets into an exam room

  • Follow established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and patients through the hospital

  • Back up the CSR team, check clients in, charge clients out, answer the phone calls

  • Anticipate and prepare any medications or vaccines the doctor will need to treat the patient

  • Review treatment plans with clients

  • Ensure all procedures rendered during the visit are documented for proper billing

  • Clean and stock exam rooms

  • Demonstrate warmth, courtesy, and professionalism in all interactions with clients

  • Demonstrate to owners how to properly administer medications at home or perform other home care procedures

  • Educate clients regarding preventive medicine, vaccination requirements, the importance of pre-anesthetic/wellness screening, fecals, urinalysis, heartworm checks, FeLV testing, etc.

  • Promote the practice’s products, programs, and services by making suggestions to clients about products appropriate for their pet’s condition as well as giving clients handouts and educational materials to take home to further their understanding of veterinary issues.

Educational Requirements:

  • High school diploma or equivalent, some college preferred

  • Minimum age requirement of 18 years old

Skills Needed:

  • Ability to read and comprehend instructions

  • Effective communication with clients in person and by phone

  • Experience in caring for animals, proper restraint techniques preferred

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

  • Ability to work with computer-based veterinary software

  • Exceptional customer service skills

  • Ability to work in a fast-paced environment

Physical Obligations:

  • Able to lift and carry up to 50 pounds

  • Endure standing and walking on hard floor surfaces for extended periods of time

  • Able to work in noisy work conditions with sounds from animals and equipment

  • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation


Benefits:

  • Medical, Vision, Dental, and Life insurance offered

  • 401k

  • PTO and sick pay offered and increases with longevity of employment

  • Uniform allowance

  • Great pet care discount

  • Friendly and compassionate work environment

Coyne Veterinary Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coyne Veterinary Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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