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Security Guard
2 months ago
JOB DESCRIPTION
JOB TITLE: Unarmed Security Officer
EMPLOYER: University Club Memphis
DEPARTMENT: Security
REPORTS TO: Director of Security
EFFECTIVE DATE: 04-25-24
SUMMARY: Performs protective and ensures proper functions in coping with emergencies, undesired conduct, disturbances, and threats to safety, security, and property to maintain a safe and secure environment for all employees, members and visitors and ensure the safety of company assets.
DUTIES AND RESPONSIBILITIES:
- Identifies situations where security violations have occurred and takes reasonable and prudent action to ensure the safety of employees, members and visitors, and company assets.
- Performs scheduled and random inspection of physical premises to observe and identify potential security and safety risks or undesirable conditions.
- Maintains watch at company gates and access-controlled points; admits or denies access as directed by company management or security supervision; issues temporary badges and identification and provides directions as needed.
- Provides immediate response to all emergency situations including but not limited to structural and brush fires, medical emergencies, undesirable conduct, violations of company policies; assists until proper authorities arrive.
- Monitors property being removed from restricted company premises to ensure proper authorization.
- Monitors security and fire protection systems and equipment; tests, documents, and makes recommendations relative to premises security and fire suppression systems to ensure system and equipment readiness.
- Documents and reports any irregularity, incident, or emergency actions concerning safety and security.
- Interfaces with local law enforcement and security agencies as situations require.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- High school diploma or equivalent.
- Valid State of Tennessee Security Guard license, armed or unarmed.
- Three years related experience or equivalent.
- General knowledge of security procedures/methods and fire safety.
- CPR and First Aid Training preferred.
- Patrolling and report writing experience preferred.
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Versatility, flexibility, and a willingness to work within constantly changing
priorities and scheduling.
- Ability to work independently and as a member of an organized security team.
- Good judgement with the ability to make timely and sound decisions
- Ability to understand and follow written and verbal instructions.
- Ability to understand any and all safety requirements and cautions
- Professional appearance and demeanor
- Demonstrated competence in reacting to and handling emergencies.
- Ability to effectively communicate with people at all levels and from various
backgrounds.
COMPETENCIES:
- Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.
- Customer Service--Manages difficult or emotional member situations; Responds promptly to member needs; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
- Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
- Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Attendance/Punctuality--Is consistently at work and on time.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Occasionally/Frequently/Continually required to stand
- Occasionally/Frequently/Continually required to walk
- Occasionally/Frequently/Continually required to sit
- Occasionally/Frequently/Continually required to talk or hear
- Occasionally/Frequently/Continually required to lift/push/carry items less than 25 pounds
- Specialized equipment or vehicles used
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