Security Guard

2 months ago

Memphis, United States The University Club Of Memphis Full time
Job DescriptionJob Description



JOB DESCRIPTION

JOB TITLE: Unarmed Security Officer

EMPLOYER: University Club Memphis

DEPARTMENT: Security

REPORTS TO: Director of Security

EFFECTIVE DATE: 04-25-24

SUMMARY: Performs protective and ensures proper functions in coping with emergencies, undesired conduct, disturbances, and threats to safety, security, and property to maintain a safe and secure environment for all employees, members and visitors and ensure the safety of company assets.

DUTIES AND RESPONSIBILITIES:

  • Identifies situations where security violations have occurred and takes reasonable and prudent action to ensure the safety of employees, members and visitors, and company assets.
  • Performs scheduled and random inspection of physical premises to observe and identify potential security and safety risks or undesirable conditions.
  • Maintains watch at company gates and access-controlled points; admits or denies access as directed by company management or security supervision; issues temporary badges and identification and provides directions as needed.
  • Provides immediate response to all emergency situations including but not limited to structural and brush fires, medical emergencies, undesirable conduct, violations of company policies; assists until proper authorities arrive.
  • Monitors property being removed from restricted company premises to ensure proper authorization.
  • Monitors security and fire protection systems and equipment; tests, documents, and makes recommendations relative to premises security and fire suppression systems to ensure system and equipment readiness.
  • Documents and reports any irregularity, incident, or emergency actions concerning safety and security.
  • Interfaces with local law enforcement and security agencies as situations require.
  • Performs other related duties as assigned by management.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Valid State of Tennessee Security Guard license, armed or unarmed.
  • Three years related experience or equivalent.
  • General knowledge of security procedures/methods and fire safety.
  • CPR and First Aid Training preferred.
  • Patrolling and report writing experience preferred.
  • Excellent written and oral communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Versatility, flexibility, and a willingness to work within constantly changing

priorities and scheduling.

  • Ability to work independently and as a member of an organized security team.
  • Good judgement with the ability to make timely and sound decisions
  • Ability to understand and follow written and verbal instructions.
  • Ability to understand any and all safety requirements and cautions
  • Professional appearance and demeanor
  • Demonstrated competence in reacting to and handling emergencies.
  • Ability to effectively communicate with people at all levels and from various

backgrounds.

COMPETENCIES:

  • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics.
  • Customer Service--Manages difficult or emotional member situations; Responds promptly to member needs; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
  • Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
  • Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality--Is consistently at work and on time.
  • Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally/Frequently/Continually required to stand
  • Occasionally/Frequently/Continually required to walk
  • Occasionally/Frequently/Continually required to sit
  • Occasionally/Frequently/Continually required to talk or hear
  • Occasionally/Frequently/Continually required to lift/push/carry items less than 25 pounds
  • Specialized equipment or vehicles used

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