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Case Manager

2 months ago

Carlsbad, United States Interfaith Community Services Full time $22 - $24
Job DescriptionJob DescriptionDescription:

Shift: Mon-Fri 7am-4pm


Do you have a passion for helping individuals achieve stability and self-sufficiency?

This role offers a rewarding opportunity to make a real difference in the lives of those we serve. As a Case Manager, you'll utilize a client-centered, strengths-based, and trauma-informed approach to empower individuals and families on their journey towards self-sufficiency.


OVERVIEW: Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.?


WHAT YOU WILL DO: This position will provide direct services to clients, to include but not limited to, intake, assessment, providing supportive services/basic needs, client advocacy (resources & referrals), and ongoing comprehensive vocational and housing stability case management including moving individuals from homelessness into housing, while also supporting the mission of Interfaith Community Services


KEY RESPONSIBILITIES:

Client Support:

  • Track client progress, update case plans, and provide strengths-based case management.
  • Ensure comprehensive, timely, and person-centered services.
  • Conduct comprehensive assessments to identify individual needs and barriers to stability.
  • Provide strengths-based case management, including assessments, individual service plans, crisis intervention, and advocacy.
  • Provide guidance and support to help clients identify their strengths, set achievable goals, and work towards self-sufficiency.
  • Develop personalized stability plans, including but not limited to employment and housing plans, offering ongoing support, monitoring participant progress, and providing information (resources) and referrals.
  • Complete case notes, case plans, progress notes, and other required documentation.
  • Provide advocacy for participants in various scenarios.
  • Administer supportive and basic needs services as per agency and contract guidelines.
  • Link clients with essential resources within and beyond the agency.
  • Facilitate monthly meetings or trainings, social events, and classes to engage clients.
  • Partner with other agencies, faith centers, and community settings to provide services.

Housing Services:

  • Connect clients to supportive housing options and community resources such as healthcare, mental health services, and legal aid.
  • Provide housing navigation and housing instability support including assisting participants with completion and eligibility for housing choice vouchers, connecting with emergency rental assistance, and other housing programs.
  • Communicate regularly with clients and the team regarding housing options and availability.
  • Maintain active housing listings and guide participants through application processes.

Employment Services:

  • Utilize a strengths-based approach to identify and develop clients' employment skills.
  • Facilitate the employment process, including connecting clients with employment opportunities, registration, eligibility verification, job placement, referrals, workshops, and educational programs.
  • Assist clients with resume writing, interview skills development, and career planning.
  • Connect individuals with employment opportunities through our day labor program and job placement services. Advocate for fair wages for participants in the program.

Financial Empowerment:

  • Develop financial goals with clients, focusing on budgeting, saving, and increasing income.
  • Support clients in applying for public benefits (CalFresh, General Relief, etc.).

Data & Reporting:

  • Maintain accurate case information in electronic databases and client files.
  • Complete necessary forms and generate statistical reports in a timely manner.
  • Support Program Manager in gathering data for program reports.
Requirements:

EXPERIENCE / EDUCATION

  • High School Diploma or equivalent required
  • Associate or Bachelor’s Degree in Social Work, Health and Human Services, or related field preferred
  • 1+ years of experience working in a shelter, social services or nonprofit setting required
  • Experience working with the homeless population preferred
  • Bilingual (Spanish/English) preferred
  • Has a valid California driver license and the ability to drive a company vehicle

EMPLOYMENT BENEFITS

  • Paid Time Off
  • Paid Holidays – 13 scheduled
  • Flexible Work Schedules
  • Medical, Dental, and Vision Insurance
  • AD&D / Group Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Matched 401(k) Retirement Plan
  • Early Release Days
  • Work Anniversary Bonuses
  • Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
  • Employee Assistance Plan (EAP)
  • Home Ownership Assistance Program
  • Casual Work Environment
  • Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.