Operations Manager
2 weeks ago
Operations Manager
Location: Salt Lake City (Holladay), UT
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Operations Manager for our Holladay, UT office. In the role you will be responsible for the strategic alignment and daily operations of the clinic. We are looking for someone who can lead and grow a team, and puts patient care first. This role is responsible for leading, educating and delivering results for patients and employees.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Responsibilities
- Support an environment where staff are engaged while being committed to the highest standard of care.
- Promote an optimal customer experience from the initial interaction through ongoing care in a refined atmosphere.
- Ensure smooth patient flow in a fast-paced environment.
- Lead people and manage processes to ensure adherence to Serenity standards.
- Problem solve customer and staff issues as they arise.
- Conduct daily operations including staff scheduling, office administration, and performance management.
- Lead the hiring, training, and onboarding of clinic staff with the support of a recruiter and trainers
Qualifications
- 3+ years business management/supervisory experience.
- A business degree in Marketing, Communications, Economic or Business Administration from an accredited University or an equivalent of education and/or experience in leading teams and driving business results.
- We will train in the healthcare aspects of the position, but you must have proven experience or knowledge in business acumen.
- Positive attitude. Assume positive intent in others and optimizing each situation.
- Bring your out-of-the-box problem-solving skills. Every person is unique, we approach issues that arise with a fresh perspective.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com
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