Medical Assistant

3 weeks ago

Pittsburgh, United States North Side Christian Health Center Full time
Job DescriptionJob Description

DUTIES/RESPONSIBILITIES-

  • Ensures the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed)
  • Ensures all patients enjoy a positive experience, treated with the care and compassion expected
  • Ensures all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
  • Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures
  • Ensures all necessary supplies are stocked. Promptly reports when supplies are low and works with Clinical Director to ensure timely reordering is completed
  • Demonstrates proficiency in clinical/technical tasks such as venipuncture, and immunization administration; follows universal precautions
  • Administers COVID vaccinations and manages COVID testing when needed
  • Prepares patient charts prior to clinical exams, proactively communicating with providers about specific patient needs
  • Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards
  • Prepares patients for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight etc.)
  • Obtains blood specimens by performing venipunctures and finger sticks
  • Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
  • Performs phlebotomy, EKG's, and level one labs.
  • Assists providers with clinical visits and outpatient office procedures
  • Performs clinic procedures according to policy and procedure.
  • Ensures completion of Social Determinants of Health Questionnaire with the patient, referring them to internal resources as applicable.
  • Participates in departmental and organizational quality improvement projects.
  • Assists with other duties as assigned by Clinical Director and/or Practice Coordinator

KNOWLEDGE/SKILLS/ABILITIES-

  • Establishes favorable working relationships with all staff members associated with center operations, including nurses, physicians, and related staff
  • Upholds and consistently represents the values and mission of the organization. Represents the organization in a highly professional manner at all times.
  • Strong oral and written communication skills, motivational skills, results-oriented, self-motivation, strong relationship building, customer service skills
  • Demonstrates clear thinking and ability to prioritize as needed, work independently, and problem-solve
  • Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility
  • Must have basic computer skills
  • Fluent in medical terminology
  • Demonstrated success in managing difficult customer situations
  • Demonstrates proficiency in clinical/technical tasks such as venipuncture, immunization administration, and handling of lab specimens
  • Prolonged sitting and/or standing and moving about throughout the workday; keyboarding
  • Local travel between clinic sites
  • Rotates evening and Saturday morning shifts with co-workers
  • Attends a minimum of one outreach event per calendar year
  • Potential exposure to biohazardous materials
  • Commitment to NSCHC faith-based mission to provide care to all who request it, without judgment

QUALIFICATIONS (REQUIRED FOR EMPLOYMENT) -

  • High school degree or equivalent
  • Successful completion of Medical Assistant program required; Certification preferred
  • Experience working with an Electronic Medical Record system.
  • Three years of direct patient care experience required.
  • Experience with pediatrics highly desirable
  • CPR/BLS for adult and child
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Annual influenza vaccine
  • Must obtain or provide proof of (within 14 days of hire): PPD, Tdap, Hepatitis B Immunity, MMR Immunity, Varicella Immunity
  • Complete self-attestation of fitness for duty within 14 days of hire.



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