General Manager

4 weeks ago

Amsterdam, United States Patrice & Associates Franchising, LLC Full time
Job DescriptionJob Description

GENERAL MANAGER

JOB SUMMARY

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within the restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

SALARY RANGE

$65,000 up to $75,000 plus Bonus / Benefits

REQUIREMENTS

  • 3+ years as a General Manager in a Full-Service restaurant w/ Bar (Casual Dining)
  • Casual Dining/ Full-Service Restaurant w/ Bar & BOH management experience
  • Current Restaurant Management role

RESPONSIBILITIES

  • Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
  • Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
  • Ensure service model is fully integrated by FOH Team with every Guest
  • Communicate company initiatives and tactics to drive sales and profitability
  • Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
  • Conduct regular one-on-one's and follow-up with Managers and Team Members
  • Reinforce Team Members' skills and Managers' leadership behaviors
  • Identify and implement strategies to retain the best Team Members
  • Control receiving and inventory levels and report all concerns to Area Coach (AC)
  • Create and delegate daily goals and tasks and ensure completion through consistent follow-up
  • Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
  • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll

QUALIFICATIONS

  • 3+ years hands-on restaurant management experience as a GM in a Casual Dining restaurant
  • GM MUST HAVE CASUAL DINING EXPERIENCE AS GM
  • Fast Food GM considered for AGM role; MUST have FULL-SERVICE restaurant experience in recent past
  • Fast Food DM considered for AGM (remote possibility GM) IF CASUAL DINING GM experience recently
  • ServSafe Certified preferred or able to obtain certification within 90 days of employment
  • Commitment to excellence in friendly service
  • Proven ability to grow sales
  • Ability to inspire and motivate others
  • Able to analyze issues and problem-solve
  • Sets clear goals for themselves and their team
  • Demonstrates strong verbal and written communication skills
  • Foster collaboration and teamwork within your team
  • Valid Driver's License
  • High School Diploma or High School equivalency required; Bachelor's Degree preferred
  • Must be at least 21 years old

PHYSICAL

This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

SKILLS

Leadership Skills:

  • Team management
  • Staff supervision
  • Leadership development
  • Performance evaluation

Operational Management:

  • Inventory control
  • Budgeting and cost management
  • Vendor management
  • Workflow optimization

Customer Service:

  • Guest satisfaction
  • Customer relationship management
  • Service quality enhancement
  • Resolving customer issues

AI and Technology Proficiency:

  • Point of Sale (POS) systems
  • AI-driven analytics
  • Data-driven decision-making
  • Tech-savvy approach to business improvements

Communication Skills:

  • Interpersonal skills
  • Conflict resolution
  • Clear and concise communication
  • Team collaboration

Adaptability and Flexibility:

  • Ability to adapt to changing environments
  • Flexibility in scheduling
  • Quick decision-making under pressure
  • Agility in embracing new technology

Food and Beverage Knowledge:

  • Menu development
  • Food safety standards (HACCP)
  • Beverage program management
  • Culinary trends awareness

Marketing and Promotions:

  • Social media management
  • Promotional campaign planning
  • Branding initiatives
  • Local marketing strategies
EOE - Equal Opportunity Employer

We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry...

With 30+ years' of experience, Patrice & Associates Hospitality & Recruiting Specialists is not only the LARGEST Hospitality Recruiting firm in North America, but the BEST extending beyond just Hospitality. We say we're the best because our clients are some of the top name brands in their respective industry and thry rely on us to MATCH talented leaders from entry-managers to C-Suite leaders with opportunities in their organizations.

TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

EOE - Equal Opportunity Employer

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