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Self Storage Floating Facility Manager
2 months ago
JOB TITLE: Floating Facility Manager
LOCATION: Denver, Centennial, Arvada, CO
JOB TYPE: Full-Time, Hourly-Non-exempt
SUPERVISOR/MANAGER: District Manager
PAY RANGE: $19-$21/hour
POSITION SUMMARY
Greenbox Self Storage is looking for a Floating Facility Manager. Our growing self storage business needs a motivated operator who is up to the challenge of being a 'floating' Manager to our four Self Storage locations Denver area, and RV & Boat location in Arvada.
A Facility Manager is responsible for overseeing the daily operations of our state of the art and environmentally conscious self storage facilities. This includes first class customer service, sales, and facility upkeep.
Greenbox Self Storage Rockstars are always up to the challenge in our fast-paced facilities, are customer service-oriented, passionate, energetic, take ownership of their work, and able multi-task. They are confident in their decision-making abilities and possess a real go-getter attitude.
BENEFITS & PERKS
- Medical, Dental & Vision Insurance (30 day waiting period)
- 401(K) and 401(K) Match (90 day waiting period)
- Paid Time Off
- Paid Holidays (6.5 per year)
- Team building activities & events
- Self Storage Discounts
WHAT THE TEAM NEEDS FROM YOU
- Work independently on a property, working both indoors and outside managing daily office tasks, retail sales, and maintaining the facility. You Manage the Property
- Willingness to work regular Saturdays
- Willingness to work at all four of our Denver locations, and one Arvada location as needed. This is a non-negotiable.
- Demonstrate leadership and accountability when operating our self storage facilities
- Provide consistent, seamless, and high-quality guest experiences
- Resolve customer issues and concerns in a timely, effective, and highly professional manner
- Rent storage spaces and manage the leasing process
- Understand key facility differentiators, create value, and optimize every conversion opportunity
- Escalate property or customer issues for immediate resolution
- Meet and exceed weekly, monthly, and quarterly KPIs
- Take ownership of your store’s retail business
- Utilize our Point of Sales system (POS) to take payments and manage customer accounts
- Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent
- Manage, audit, and prepare daily deposits
- Perform light maintenance and janitorial duties
- Pursue collections and manage auctions
WHAT YOU WILL BRING TO THE TEAM
- 2+ years of customer service and sales experience
- 1+ years of self storage facility management a plus
- Reliable transportation
- Proficient in Office365 suite and using computers
- Strong accountability and work ethic
- Enthusiasm for teamwork and ability to work independently
- Promote a team-first environment that values guest service
- Problem solving aptitude and willingness to “figure it out”
- Creative and resourceful attitude
- Excellent sales, communication, and negotiation skills
- Prioritizing, time management and organizational skills
- A flexible schedule - We are open every day except for Sunday’s and major holidays
WORK ENVIRONMENT
- Ability to stand and walk for up to 8 hours/day;
- Ability to work outdoors during all seasons
- Able to bend, climb ladders and lift up to 30 pounds
While performing the duties of this Job, the employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.
GREENBOX SELF STORAGE MISSION
At Greenbox, we strive to meet the storage needs of our community while also taking care of the earth. With our solar powered, environmentally certified facilities, we aim to set the standard of sustainable enterprise in the self storage industry.
Please check out our state-of-the-art self storage facilities at www.GreenBoxSelfStorage.com
OUR COMPANY
Focus Companies is a Colorado-based collection of operating and investment companies. We acquire, develop and manage premium office, retail, residential, hospitality and mixed-use properties primarily in the Denver-metro area.
Our portfolio includes a diverse range of assets including retail and special event space, Coworking spaces, surface parking lots, and self-storage facilities. We also own several operating companies that occupy many of our real estate assets; Enterprise Coworking, Greenbox Self Storage, Where the Buffalo Roam and Focus Parking Systems.
Guided by the very same entrepreneurial spirit on which we were founded, Focus identifies and responds quickly to unique opportunities in the market with the mission of enhancing the communities in which we work and live. Our projects are executed through people of integrity, authenticity, professionalism, and drive.
OUR VALUES
Focus started with a single employee and their pushcart on Denver’s 16th Street Mall. Guided by the following values, we have grown the company and developed some of Denver’s highest profile and most exciting projects:
- Be Excellent. We take ownership of our work. We are accountable and responsible.
- Be Authentic. We are real. We value open and honest communication.
- Be Hungry. We love to learn, share and grow. We get the right stuff done.
- Be Happy. We love to have fun. We are positive and optimistic.