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Dental Front Office Specialist
2 months ago
Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.
Schedule
- Monday through Thursday, and one Friday per month
- No weekends
What You'll Do:
- Greet all patients using scripts and office protocol, answer and manage all incoming calls.
- Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
- Verify and update patient information, inform patients of policies, enter data into the system.
- Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
- Verifies authorizations and accepts or transmits fax information for needed physician patient information
- Collects co-payments at time of service, ensure proper billing.
- Check fax/phone/voicemail/email consistently for updates.
Skills and Experience:
- Two years dental experience or office/patient care setting is highly preferred
- Working knowledge of dental terminology, procedures and diagnosis, insurance
- Open Dental Experience helpful
In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer not to hire tobacco and nicotine users including the use of e-cigarettes/vaping.
