Warranty Admin

1 week ago

Morgantown, United States Taylor Northeast Full time
Job DescriptionJob DescriptionTaylor Northeast, Inc., is one of the mid-Atlantic’s leading material handling equipment dealerships representing over a dozen premier manufacturers of heavy mobile material handling equipment. Taylor Northeast is a proud member of the H&K Equipment Group of companies which specializes in the selling, leasing, refurbishing and servicing of industrial equipment and mobile construction machinery including forklift trucks, container handlers, railcar movers, industrial floor sweepers and scrubbers, overhead cranes and yard spotter trucks. We have 11 locations throughout Pittsburgh, New Castle, Baltimore, Philadelphia, Allentown, York, Syracuse and the New England market and we employ over 350 people.

We are currently seeking a Warranty Admin in Morgantown, PA This position requires strong customer service skills and a broad knowledge of vehicle service requirements. Excellent customer satisfaction a must. Knowledge of standards set by factory to determine and process warranty claims.
RESPONSIBILITIES
  1. Submission of warranties for all branches/manufactures.
  2. Following up with current claims, answering questions from vendors.
  3. Own the warranty process from an admin side from start to finish.
  4. Strong computer, communication, organization skills.
  5. Location Morgantown
  6. Hours are 7:30am to 4pm (we are flexible, could be a 8 to 5 if needed).

REQUIREMENTS
  • Proven experience in sales, customer relations or related positions
  • Excellent customer service skills
  • Problem-solving and listening skills
  • Patient disposition and ability to resolve conflicts
  • Knowledgeable in computer applications and industry-specific software
  • Truck parts and service background
  • Basic accounting skills
BENEFITS
  • Competitive salary which is commensurate upon experience; base plus commission
  • 401(k) with company match
  • Health insurance (majority paid for by the company)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Flexible schedule
  • Referral program
  • Travel expenses
We are an equal opportunity employer.
LEARN MORE ABOUT US AT Taylor Northeast
 

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