Automotive Manager in Training/General Service Technician
3 months ago
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for Automotive Managers in Training/General Service Technicians to fill a "hybrid" role in both the front and back shop. This position is a Store Manager developmental role, but will primarily involve performing oil changes and basic service while also training to handle phone calls, set appointments, and interact with customers. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas Automotive Manager in Training/General Service Technician, you will be the right hand of the Store Manager and will work in both the front and back shop as needed. Duties will include the following:
- Deliver exceptional customer service while listening to and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Perform oil changes, tire rotations, and very basic technician jobs
- Other duties as assigned
- A minimum of 2 years of store or service manager experience is preferred but not required
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to follow directions & process
- Ability to use computers & software
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid drivers license
- Base pay of $15.50/hour plus Overtime
- PLUS Guaranteed commission paid bi-weekly on top of Base Hourly pay
- PLUS Monthly bonus commissions based on store performance (on top of guaranteed bi-weekly commission)
- Bi-weekly pay
- Health Insurance, Vision & Dental
- Paid Time Off (Holiday & Vacation)
- Paid Training
- 5 Day Work Week
- 401(k)
- Professional Development Reimbursement
- Product & Service Discounts
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