Oncology Case Manager

1 month ago

Jacksonville, United States Ackerman Cancer Center Full time
Job DescriptionJob Description

BE A PART OF THE ACKERMAN ADVANTAGE

Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Oncology Case Manager to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.

At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment (CLOSED 6 MAJOR HOLIDAYS).

Additionally, we are delighted to offer a comprehensive benefits package that includes medical, dental and vision coverage, as well as voluntary benefits, a 401k retirement plan, tuition reimbursement and generous paid time off (PTO).

Position Overview

The Oncology Case Manager at Ackerman Cancer Center is responsible for coordinating and managing the care of oncology patients throughout their cancer treatment and beyond. The Oncology Case Manager will work closely with the physician team, nurses, and other members of the healthcare team to ensure that the patient’s needs are met in a timely and compassionate manner. This position is also responsible for providing education and support to the patient, family members, and other healthcare providers throughout the patient’s cancer journey.

Essential Job Functions:

  • Coordinate and manage the care of oncology patients throughout their cancer treatment and beyond
  • Work closely with the physician team, nurses, and other healthcare team members to ensure patient needs are met in a timely and compassionate manner
  • Provide patient, family, and healthcare provider education and support
  • Provide patients with resource assistance for lodging, transportation and other barriers that may impact treatment
  • Assist in support group planning and executing
  • Collaborate with the cross-functional teams including marketing and billing to ensure messaging is consistent
  • Develop, implement, and monitor patient care plans
  • Manage patient case load and coordinate patient referrals
  • Monitor and update patient records
  • Collaborate with other healthcare staff to ensure the best patient outcomes

Requirements

Required

  • Bachelor of Psychology, Social Work, or Family & Child Sciences
  • 1-2 years’ experience in case management or completion of an internship
  • Strong interpersonal skills and the ability to communicate effectively
  • Ability to think critically and make independent decisions
  • Strong organizational and follow-through skills
  • Confident presentation and facilitation abilities
  • Proficient in MS Office
  • Ability to multi-task and handle diverse responsibilities

Preferred

  • Volunteer or paid experience in community social service agency(ies)
  • Knowledge of local community resources and social services

Hours

  • Generally, Monday - Friday from 8am - 4:30pm, but can vary based on patient's needs.

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