Parking City Manager
1 month ago
Location: Legoland, Los Angeles, CA.
Key Responsibilities
- Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
- Recruit, select, and train new employees; develop onboarding plan for new employees to ensure success.
- Act as the main point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship.
- Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
- Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
- Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
- Prepare daily, weekly, and monthly operating reports as required.
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
- Immediately respond to reports of accidents, incidents or safety concerns.
- Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
- At least 18 years of age
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in account management and revenue collection
- Previous supervisory experience
- Previous experience in the parking industry, preferred
Benefits
- (Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
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