Inside Sales

About Northwest Playground Equipment, Inc.

Northwest Playground Equipment, Inc. (“Northwest Playground”) is a fast-paced, collaborative, and Customer-centric, small business who specializes in providing turn-key solutions for the design, procurement and construction of outdoor amenity solutions for public spaces. We partner with high quality manufacturers to provide a variety of playground equipment options, playground safety surfacing, site furnishings, interactive play, and much more. We are an established company with a 27-year history of helping our Customers build community through play

About the Role

As the Bid Coordinator (Inside Sales) you will be an essential link to our sales team in identifying and pursuing all bid-related work. In this role, you will serve as the primary point person to review all bids across our multiple States, distribute each opportunity to its respective sales territory, and track each opportunity through bid award. Bid research will include but not be limited to general public advertisement, Request for Proposals (RFPs), Request for Quotations (RFQs), and Requests for Information (RFIs). You will also directly pursue key market and product segments to directly bid and manage opportunities up through the time an order is placed. 

Responsibilities

The position includes, but may not be limited to, the following responsibilities and activities:

• The Bid Coordinator is an Associate Level position on the Sales Team reporting directly to the Chief Revenue Officer.
• This role will be the primary point person for managing bid research and distribution for all territories at Northwest Playground Equipment.

• Track multiple bid sites and public forums to search for opportunities that align with our business operations (Dodge, BXWA, and others).
• Review and analyze RFP’s, RFQ’s and RFI’s.
• Collaborate with each sales territory team to assess bid feasibility and prioritize opportunities.
• Manage open bid opportunities and report on milestones and activity.
• Administer and update the CRM (Salesforce), ensuring all records are accurate and can be tracked by priority and urgency.
• Develop and communicate a vision and defined goals to drive a consistent end-to-end Customer experience across the organization; develop and implement a roadmap of Customer experience programs and initiatives.
• Review outstanding opportunities with a cadence of celebrating wins, learning from losses, and effectively setting and measuring clear expectations throughout the department to ensure account
• Track outstanding Quotes, Orders, and other deliverable activities and create a cadence for consistent check-ins on project status.
• Create position benchmark standards for KPI and DBI indicators to measure against.
• Liaison between Sales and Sales Assistants to process improvement within tracking Bids and Opportunities.
• Influences peers to meet department and company objectives.

• Conduct market research to identify potential clients and industry trends.
• Research competitor product offerings and understand how we sell against them.
• Analyze market data to inform pricing strategies and enhance competitiveness in bids.
• Build positive relationships with internal teams, clients, and stakeholders through active communication and follow-up.
• Seek out and pursue key markets for bid opportunities.
• Develop a comprehensive understanding of Northwest Playground Equipment products.
• Prepare and submit comprehensive bids, proposals, and quotations to potential clients and contractors.
• Compel adoption of NPEI product offerings during the substitution process.
• Coordinate with sales for value-added services such as installation wherever possible.
• Show a high degree of customer service with follow-through on all open opportunities through the sales cycle.

Requirements

• An associate degree in business, communication, construction management, or a related field or equivalent experience is preferred. 
• Minimum 2 years prior experience with plan rooms or bid services required.
• Experience in construction project bidding, specifications, and construction plans highly preferred.
• Salesforce or related CRM experience highly preferred.
• Proven experience in a similar role, ideally in Sales Coordination or Bid Management. 
• Excellent communication skills and a friendly, positive attitude that helps build relationships.
• Proven ability to manage and oversee multiple tasks simultaneously and prioritize effectively.
• Ability to work in a dynamic, growing organization, with a willingness to learn and adapt to change.
• Proficiency in MS Office and financial software applications.
• Willingness to partner and solve problems cross-departmentally.
• Ability to attend on-site bid meetings if necessary.

Working Hours

• 7:30a-4:30p, Monday - Friday plus overtime as needed
• This position works onsite out of the Issaquah office.
• Remote 1-day/week following 90-day Introductory Period

Salary

• $55,000/yr ($26.44/hr) plus overtime and commission 
• Potential commission earnings in first year of $24,000

Benefits

• Hybrid schedule after 90-day Introductory Period
• Professional growth opportunities
• On-the-job training
• 10 paid Holidays
• Paid holiday shut down between Christmas and New Year's Day
• Health benefits (medical, dental, vision)
• 401k with 4% employer matching
• Lifestyle Spending Account
• Tuition reimbursement
• Business casual work attire
• Office snacks

All offers are contingent on the successful completion of pre-employment background checks. Relocation and sponsorship are not available. 

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