We have other current jobs related to this field that you can find below

  • Patient Care Representative Full Time

    2 months ago

    Metairie, United States In and Out Urgent, LLC Full time

    Job DescriptionJob DescriptionIn & Out Urgent Care is growing, and we want you to come grow with us. We opened our first Urgent Care in 2015 in Uptown New Orleans and have since opened three additional locations. We have locations in Metairie, Mandeville, and Covington. Our mission is to create a place where the genuine care and comfort of our patients and...

  • Patient Care Representative Full Time

    2 months ago

    Metairie, United States In and Out Urgent, LLC Full time

    Job DescriptionJob DescriptionIn & Out Urgent Care is growing, and we want you to come grow with us. We opened our first Urgent Care in 2015 in Uptown New Orleans and have since opened three additional locations. We have locations in Metairie, Mandeville, and Covington. Our mission is to create a place where the genuine care and comfort of our patients and...

  • Patient Access Representative

    1 month ago

    Metairie, United States 100 LCMC Health Full time

    Patient Access Representative - East Jefferson General Hospital Your job is more than a job. Give your future the opportunity it deserves. As a Patient Access Associate, you provide a vital healthcare administrative role initiating scheduling or check-in, obtaining and verifying demographical data for the patient's permanent medical record, while recognizing...

  • Patient Care Manager RN

    4 weeks ago

    Metairie, United States LHC Group Full time

    Job DescriptionWe are hiring for a Patient Care Manager with Home Health experience. Sign on Bonus Offered $5000At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is...

  • Patient Care Manager RN

    1 month ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    We are hiring for a  Patient Care Manager with Home Health experience.    Sign on Bonus Offered $5000   At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all...

  • Patient Care Manager RN

    1 month ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    We are hiring for a Patient Care Manager with Home Health experience. Sign on Bonus Offered $5000 At [Ochsner Home Health], a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serveit truly is all about...

  • Patient Care Manager RN

    1 month ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    We are hiring for a Patient Care Manager with Home Health experience. Sign on Bonus Offered $5000 At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serveit truly is all about helping...

  • Patient Care Manager RN

    4 weeks ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    Job DescriptionWe are hiring for a Patient Care Manager with Home Health experience.   Sign on Bonus Offered $5000 At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it...

  • Customer Service Representative

    3 months ago

    Metairie, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Metairie, LA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Patient Access Representative

    1 month ago

    Metairie, United States LCMC Health Full time

    Your job is more than a job.Give your future the opportunity it deserves. As a Patient Access Associate, you provide a vital healthcare administrative role initiating scheduling or check-in, obtaining and verifying demographical data for the patient's permanent medical record, while recognizing and maintaining the confidentiality. You're often the first...

  • Patient Access Representative

    1 month ago

    Metairie, United States LCMC Health Full time

    Your job is more than a job. Give your future the opportunity it deserves. As a Patient Access Associate, you provide a vital healthcare administrative role initiating scheduling or check-in, obtaining and verifying demographical data for the patient's permanent medical record, while recognizing and maintaining the confidentiality. You're often the first...

  • RN Patient Care Manager

    1 week ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    Job DescriptionWe are hiring for a Patient Care Manager with Home Health experience. Sign on Bonus Offered $5000 At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly...

  • RN Patient Care Manager

    3 weeks ago

    Metairie, United States Ochsner Home Health of New Orleans Full time

    Job Description We are hiring for a Patient Care Manager with Home Health experience. Sign on Bonus Offered $5000 At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve it truly...

  • Provider - Urgent Care

    3 months ago

    Metairie, United States The Urgent Care Full time

    Job DescriptionJob DescriptionSalary: DOEGeneral Position Description:To provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. The Urgent Care has more than one locations, New Orleans, Veterans,...

  • Customer Service Representative

    2 months ago

    Metairie, United States Stuart Services Full time

    We are looking for a hard-working, dedicated customer service representative to join our growing team. Customer Service Representatives interact daily with new and existing customers to establish and maintain professional and positive relationships with customers on behalf of Stuart Services. They are expected to actively listen to problems and complaints...

  • Provider - Urgent Care

    3 months ago

    Metairie, United States The Urgent Care LLC Full time

    General Position Description: To provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. The Urgent Care has more than one locations, New Orleans, Veterans, Gretna, and LaPlace. The Physician Assistant/...

  • RN Patient Care Manager

    13 hours ago

    Metairie, United States LHC Group Full time

    SummaryWe are hiring for a Patient Care Manager with Home Health experience.   Sign on Bonus Offered $5000 At Ochsner Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is...

  • Master Social Worker

    4 weeks ago

    Metairie, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our...

  • Patient Care Technician

    3 months ago

    Metairie, United States Ascension Full time

    DCSNO Pharmacy Gentilly, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our community and close by.We are committed to providing services, amenities, opportunities, and support, so seniors...

  • Customer Service Representative

    1 month ago

    Metairie, United States Staff My Agency Full time

    Kert LeBlanc - State Farm Agency, located in Metairie, LA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of...

Patient Care Representative

1 month ago

Metairie, United States Dermatologist Office Full time
Job DescriptionJob Description

 

Job Summary:

This position will effectively interact and communicate with a variety of patients from their initial point of contact through the continuum of care, as well as practice providers and staff. This position must encourage and maintain an engaging environment through consistent, positive, patient interactions. This position will have a comprehensive knowledge of the practice, offerings, and policies. It is a function of this position to uphold the standards and guidelines in accordance with practice standards. This position is on their feet all day.

 

Essential Skills and Abilities:

  1. Commitment to delivering outstanding customer service regardless of circumstances.
  2. Able to successfully manage multiple projects simultaneously, including prioritization of tasks, shifting of deadlines, coordination with multiple departments and individuals, implementation of organizational and tracking processes, etc.
  3. Skillful in adapting a well-spoken communication style to interact with a variety of personality types, while ensuring any message is conveyed clearly and concisely with a positive demeanor.
  4. Strong computer skills and ability to work in other programs and quickly adapt to new software; including use of a Voip phone system.
  5. Able to work effectively with physicians and staff members to prioritize and organize daily, weekly, and monthly tasks.
  6. Capable of processing requests for information quickly and accurately, and involving other employees, when appropriate, to ensure patient needs are met.
  7. Must exhibit effort and dedication to presenting a professional and positive image.
  8. Exceptional oral and written communication skills; capable of maintaining a high level of professionalism at all times and representing the practice appropriately in emails, telephonically, and in conversation.
  9. Commitment to maintaining progressive knowledge and skills essential to successfully perform the duties outlined herein.
  10. Must be able to effectively work in a fast-paced, high demand, multi-tasking environment.
  11. A strict adherence to privacy and HIPAA guidelines.
  12. Attention to detail is critical.

 

RESPONSIBILITIES:

  1. Serve as the primary point-of-contact for all patient inquiries including, telephone, email, and website.

  2. Schedule, encourage, and confirm appointments for several providers, using multiple platforms, and ensuring all scheduling criteria have been met.

  3. Efficiently prepare patients for visits by providing and collecting any necessary documentation and information, using timely correspondence and adequate follow through.

  4. Warmly greet all guests. Introduce and credential the practice and providers.

  5. Confirm accurate and current intake has been collected and entered.

  6. Execute proper and thorough communication methods with team members as necessary to ensure complete and resolute service is provided to all patients.

  7. Review pricing, practice specials, and details of accepted rewards programs.

  8. Work with an urgency to comfort and provide for all patients, at all times.

  9. Maintain tidy and comfortable settings, both environmentally and personally.

  10. Support, incorporate, and assist in the development of practice mission and goals.

  11. Preserve current and/or create new policies and procedures in accordance with all HIPAA requirements to ensure Private Health Information remains confidential.

  12. Remain active in continuing education to ensure knowledge base is current and consistent with expectations of the practice and healthcare industry.

  13. Sustain an organized and prepared workflow and workspace by maintaining completion of duties and evaluate opportunities for improvement.

 

Schedule:

Tuesday - Friday, 7:45am - 5:45pm

 

Benefits:

Health insurance, HSA, Dental insurance, Vision insurance, Retirement Plan, PTO, Paid Holidays, Cosmetic Treatments, Discounted retail, Uniforms, Lunch & Treats provided, Continued education, Advancement opportunities