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Busser - Hilton Tucson El Conquistador

2 months ago

Tucson, United States Hilton Full time
Job DescriptionJob Description

Scope:

Assists servers and bartenders in providing fast and courteous service of food and beverage to outlet guests by clearing tables and performing miscellaneous tasks.

Primary Responsibilities:

Ø Clears, cleans and sets tables according to established service standards.

Ø Delivers water to table promptly after guests are seated, may assist the server in refilling glasses when necessary. Except serving alcohol, unless busperson is TABC certified.

Ø Cleans and/or wipes down floor, tables, chairs, walls, windows, and service area of outlet.

Ø Separates dirty china, glassware and silver; and delivers to kitchen for cleaning.

Ø Performs side work assignments such as make coffee, fold napkins, etc. Stocks service station with napkins, placemats, ashtrays, etc.

Ø May perform room service duties when requested.

Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Ø Provides a professional image at all times through appearance and dress.

Ø Follows company policies and procedures.