ServiceNow Developer

Title: ServiceNow Developer Level4

This is a PIPELINE Position - Start Date TBD

Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. Solutions³ is providing technical services to enable customer mission accomplishment. In support of the customer’s strategic direction, Solutions³ is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations.

The ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.

Responsibilities:
• Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
• Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
• Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
• Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.
• Assist ServiceNow System Administrators with incident resolution, as needed
• Designs and develops new ServiceNow applications and services
• Assist ServiceNow Business Analyst in estimating release level of effort

Required Skills:
• U.S. Citizenship
• Active Secret clearance. Must be able to obtain a TS/SCI clearance
• Must be able to obtain DHS Suitability
• Knowledge of the principles, methods, and techniques used in ServiceNow development
• Enterprise and/or IT Service Management
• ServiceNow System Administration
• Experience with gathering requirements, database design schemas, and data modeling
• Six (6) or more years of software development experience required
• Minimum 2+ Years' experience with ServiceNow development
• Minimum 2+ Years' experience of developing a custom service portal
• Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
• Experience with process and solution integration, workflow design/configuration, and reporting
• Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
• Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues

Desired Skills:
• Experience supporting Intelligence, DoD, or DHS Customers
• Experience with process development and deployment
• Web Service Integration (API Web Services) experience
• Single Sign-on configuration and administration
• SQL Experience
• Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC

Required Education:
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.

Desired Certifications:
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Implementation Specialist Certified
• ITIL Foundation v4 Certified or willing to complete one year from hire
• DODI 8570.1-M Compliance at IAT Level I

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