Facility Maintenance Technician

4 weeks ago

Charlotte, United States Crittenton Full time
Job DescriptionJob Description

JOB TITLE: Facility Maintenance Technician

 

SUMMARY: Performs technical and mechanical work that ensures all components of the inside and external building and grounds are maintained in working order and meet Crittenton’s standards for cleanliness, appearance, safety, and overall functionality.

 

REPORTS TO: Director of Human Resources

 

STATUS: Full-time, non-exempt

 

PAY RANGE: *$27.05 per hour during 32-hour workweek trial

Who we are:

Now in our 120th year of service to the Charlotte community, Crittenton is a nationally accredited non-profit organization. Our mission is to empower women and children through education, health, residential care, and supportive services. We envision ending the generational cycle of poverty and trauma, creating better tomorrows.

Want to see where you could be working?

Head to our website to view a virtual tour of our beautiful new 38,000 square-foot facility

www.crittentonofnc.org

Working here:

*Crittenton is proud to be among the growing number of employers who are investing in their employees’ overall health, wellness, and job satisfaction by piloting a 32-hour workweek. Our pilot program will run from July 1, 2024 to October 5th, 2024. At that time, agency leadership will assess the program’s effectiveness and make a decision on its continuation. It is our sincere hope to make this a permanent benefit.

The Facility Maintenance Technician will proactively seek and identify issues related to the maintenance and appearance of the building and grounds and perform all necessary work to maintain or repair issues found. This position will communicate heavily with our staff to receive information on needed repairs. We work in a unique and special environment, home to girls and women who may have substance use or mental health needs and many who are survivors of human sexual trafficking or who have experienced other forms of trauma. The ability to be sensitive to our resident’s circumstances and needs is critical. The ideal candidate will possess the technical skills necessary to diagnose and perform a wide range of building and grounds maintenance including carpentry, electrical, plumbing, drywall, and landscaping, and will have excellent customer service and communication skills.

Specific Duties and Responsibilities:

  • Proactively identifies maintenance issues and completes work orders in a timely manner; perform and complete weekly building inspection form and submit to Director of Human Resources
  • Performs routine upkeep on the building by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Performs basic carpentry, general home repairs, minor repairs such as painting, repairing drywall, installation of light fixtures, changing locks, light grounds pick-up, etc.
  • Oversees and completes the “make-ready” process to prepare vacant resident rooms for new admissions by completing the room inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
  • Develops standards for the cleanliness and overall appearance of the community’s grounds, building exteriors, interiors, signage, central garbage area, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of Crittenton’s standards.
  • Regularly inspects work performed by janitorial service provider and reports findings to the Director of HR.
  • Inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
  • Maintains adequate inventory of spare parts and maintenance materials and works with Director of HR to order supplies and tools as needed to stay within budgetary guidelines.
  • Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
  • Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
  • Participates in Safety Committee meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure agency compliance.
  • Demonstrates customer service skills by treating residents and staff with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
  • Responsible for management, maintenance, and cleanliness of all agency vehicles.
  • Responsible for emergency/disaster/inclement weather preparation.
  • Install appliances or troubleshooting repairs of appliances.

Qualifications:

  • At least three to four years of experience in residential or apartment maintenance or handyman services.
  • Ability to follow standardized work and adhere to safe work practices.
  • Able to lift 50 pounds independently and walk, bend, stand, lift.
  • Strong knowledge and experience in electrical, plumbing, minor drywall repair, general carpentry, painting, appliance maintenance; HVAC certification strongly preferred.
  • Great track record of customer service and problem-solving.
  • Valid driver's license and reliable transportation.
  • Available to work flexible schedule to accommodate after hours vendors.
  • Must be reliable, punctual and dependable.
  • An understanding of basic computer programs, including Microsoft Word, Excel, and Outlook.
  • Must pass background check and drug screening (answering “yes” to having a conviction(s) does not automatically disqualify you from employment. The nature of the offense, date of occurrence, and the job for which you are applying are also considered)
  • Commitment to Crittenton mission, vision, and values.

Benefits:

Crittenton offers an innovative and competitive benefits package designed to enhance our employees’ work-life balance and support employee well-being. These benefits include:

  • 32-hour workweek*
  • Medical, Dental and Vision Insurance
  • Company-paid Life & Accidental Death Insurance
  • Company-paid Long Term Disability Insurance
  • Flexible Spending & Dependent Care Account options
  • Paid Time Off
  • Paid Holidays
  • Paid COVID sick leave
  • Paid sabbatical leave
  • 401(k)
  • Employee Assistance Program
  • Supplementary Voluntary Benefits
  • Complementary meals during working hours
Company DescriptionWho we are:

Now in our 121st year of service to the Charlotte community, Crittenton is a non-profit organization whose mission is to empower women and children through education, health, residential care, and supportive services. We envision ending the generational cycle of poverty and trauma, creating better tomorrows. We’re nationally accredited and guided by a trauma-informed model of care to make our clients feel safe, supported, and empowered.

Working at Crittenton provides you with the opportunity to make a difference in the lives of girls, women and children in a unique working environment. Benefits include a 32-hour workweek*, complimentary meals during your shift, and many opportunities to attend valuable training to enhance your personal and professional development.Company DescriptionWho we are:\r
\r
Now in our 121st year of service to the Charlotte community, Crittenton is a non-profit organization whose mission is to empower women and children through education, health, residential care, and supportive services. We envision ending the generational cycle of poverty and trauma, creating better tomorrows. We’re nationally accredited and guided by a trauma-informed model of care to make our clients feel safe, supported, and empowered. \r
\r
Working at Crittenton provides you with the opportunity to make a difference in the lives of girls, women and children in a unique working environment. Benefits include a 32-hour workweek*, complimentary meals during your shift, and many opportunities to attend valuable training to enhance your personal and professional development.

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