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Direct Support Professional

2 months ago

Washington, United States KBEC Group Inc. Full time
Job DescriptionJob DescriptionSalary: $18.70-$21.00

 

Position Title:     Direct Support Professional (DSP) 


Supervisor:         Day Services and/or Residential Services Program Manager


Program Area:   LGBTQA1+ Low Barrier Shelter




General Description: This position is responsible for the welfare, safety and comfort, as well as daily support to the shelter guests. The DSP will provide crisis intervention to callers seeking shelter, advice or referrals. The incumbent is expected to always stay awake during shift. All employees are expected to demonstrate organizational values and sensitivity to the diversity of the organization’s client base. In conjunction with our commitment to public safety and the requirements of many contracts, KBEC has implemented a COVID-19 Vaccination Policy which requires all employees to be fully vaccinated with an approved COVID-19 vaccination and booster in accordance with applicable law. Medical or religious accommodation may be requested but must be approved by the DC Department of Health.  Those approved for such an exemption must demonstrate a negative COVID-19 official test results weekly and as requested by KBEC.

 

Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions.

  • Work in partnership with the Shelter Coordinator, Case Managers and other staff to:
    • Ensure a comprehensive initial screening process to determine guest eligibility for program services, providing assessments, intakes, and enrollment where appropriate.
    • Assist guests with housing searches and meeting their rapid rehousing goals.
    • Assist guests with their application(s) for assistance with essential services and/or I.D. card, Social Security card, SNAP, Medicaid insurance, and birth certificate.
  • Ensure the safety and security of guests, volunteers, visitors and staff by communicating guest expectations and conducting internal and external perimeter checks during shift.
  • Conduct room and personal property inspections during shift.
  • Follow agency and shelter protocols for reporting incidents.
  • Promptly and effectively respond to potential emergencies which may occur at the shelter by following agency and shelter protocols, including the immediate evacuation of the E campus buildings as needed.
  • Conduct new guest orientation to ensure understanding of guest expectations, policies and procedures.
  • Understand and effectively respond to guest needs.
  • Must be Food Safety Manager Certified (SERV Safe and DC Department of Health) and provide meal service to guests during the shift.
  • Participate in regular supervision with Shelter Coordinator by providing regular updates.
  • Maintain guest files and manage data in accordance with program requirements and KBEC Group, Inc. guidelines.
  • Maintain current level of knowledge on program software and other information on shelter programs, i.e. HMIS, DHS Smart Sheets, etc.
  • Work collaboratively with volunteers, contractors, and donors.
  • Assist guests and cleaning staff to maintain cleanliness and good upkeep of shelter and grounds; this includes sweeping, mopping, laundry, and cleaning the shelter, including supporting the maintenance team.
  • May be required to drive agency van to transport guests to appointments and other services as needed.

 

Qualification and Additional Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Must have one of the following:
    • High school diploma or associate degree with at least one (1) year of related work experience; OR
    • Bachelor’s degree in any field (preferably in a human services or related field)
  • Prefer some work experience in any of the following areas:
    • customer service
    • Direct Support Professional (DSP) with the elderly or developmentally disabled
    • hospitality services such as hotel/front desk duties
    • residential services
    • daycare, childcare or teaching
    • security or safety
  • Oral and written fluency in English required; bilingual skills in client languages (such as Spanish, Creole, and Farsi) preferred.
  • CPR/1st Aide certification preferred; if not certified, must be willing and able to obtain certification through NVFS-provided training.
  • Ability to work a flexible schedule including overnight and weekend shifts as a part of a 24 hour on-call system.
  • Must always stay awake during work hours.
  • Ability to lift a minimum of 50 pounds.
  • Ability to respond to physical emergencies, including immediate evacuation of campus buildings and potential client medical and behavior situations.
  • Successful completion of background checks is required upon hire, which includes a TB test, CJIS (FBI) clearance, DC Police Clearance, drug screen and a health and wellness general screening by a nurse practitioner or physician.

 

At KBEC, we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. KBEC is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer.  KBEC operates in a drug-free and culturally inclusive workplace environment.

 

KBEC values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.