Level 3 Systems Engineer for fast growing MSP

3 weeks ago

Phoenix, United States skynet managed technology services Full time
Job DescriptionJob Description

Responsibilities:

  • Support engineers with complex helpdesk tickets and/or project tasks.
  • Work with clients on complex projects using modern technologies. Such as, cloud and cybersecurity.
  • Perform security audits/reviews on client networks.
  • Document actions in knowledge base and ticket system.
  • Introduce new ideas and concepts to peers in regularly scheduled team meetings.
  • Manage Windows based environments, both on-prem and Azure based, AWS deployments, M365 tenancies, and other standard platforms.

Qualifications:

  • Extensive experience on helpdesk.
  • Expert level knowledge of Active Directory, Windows Systems, both on-prem and cloud based administration, Windows Desktop Operating Systems, Business Networking Concepts, Backup/Restore procedures, Network Security Concepts and Functions.
  • Thorough knowledge of commonly used ports and protocols.
  • Moderate to expert level experience in Microsoft Azure technologies. Specifically, infrastructure and Azure virtual desktop.

*This is an expert level position and the technical evaluation will be thorough

Company DescriptionSkyNet Managed Technology Services offers a fleet of IT solutions that cater to small-to medium sized businesses in Ohio and Arizona. We specialize in connecting businesses with the technology it takes to maintain a competitive edge and stay relevant in a constantly changing world. This position requires a residence in Phoenix, AZ.Company DescriptionSkyNet Managed Technology Services offers a fleet of IT solutions that cater to small-to medium sized businesses in Ohio and Arizona. We specialize in connecting businesses with the technology it takes to maintain a competitive edge and stay relevant in a constantly changing world. This position requires a residence in Phoenix, AZ.

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