Senior Systems Engineer

1 week ago

Chicago, United States Xerox Full time
Job DescriptionJob Description

Our client is seeking an experienced Senior Systems Engineer to support and enhance our diverse technology infrastructure to include managing, optimizing, and troubleshooting critical systems, including on-premises and cloud-based services.

Responsibilities:

Systems Management & Optimization

  • Manage and optimize the performance, availability, and security of our critical systems.
  • Collaborate with the infrastructure team to implement system improvements and upgrades.
  • Provide tier-3 support and troubleshooting for escalated issues.
  • Develop and maintain system documentation, including architecture diagrams and runbooks.

Expert Support & Mentorship

  • Provide expert-level technical support and guidance to users and the leadership team.
  • Mentor and guide junior team members, fostering knowledge sharing and adherence to best practices.
  • Participate in on-call rotation to ensure timely response to critical system issues.
  • Collaborate with cross-functional teams to align system capabilities with business requirements.

Technical Expertise

  • Extensive experience with Microsoft Entra ID, Microsoft Intune, and Windows Autopilot.
  • In-depth knowledge of Active Directory, Group Policy, Exchange, IIS, and Remote Desktop Services.
  • Proficiency with Exchange Online, SharePoint, OneDrive, and Teams.
  • Proficiency in Asterisk-based PBX administration and optimization.
  • Strong Cisco/Cisco Meraki and HP network expertise (firewalls, switches, wireless).
  • Extensive experience with VMware ESXi and Hyper-V.
  • Familiarity with Apache web servers, Squid web proxy, and LTSP.
  • Experience with SQL Server administration and optimization.
  • Understanding of on-premises backup solutions and practices.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 5+ years of experience in systems engineering or a similar role.
  • Proven experience in managing and optimizing diverse, business-critical systems.
  • Microsoft 365 Engineer/Administrator certifications (preferred).
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication, collaboration, and mentorship abilities
Company DescriptionAbout Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.Company DescriptionAbout Xerox Holdings Corporation\r
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

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