Bilingual Customer Service Associate Retail

2 weeks ago


Charlotte, United States Perfect Placement Group, LLC Full time
Job DescriptionJob Description

Position Title:  Bilingual Customer Pickup Sales Associate (Paint)

Job Description

As a Customer Pickup Sales Associate (Paint), you will be responsible for providing excellent customer service while attending the customer pickup desk.

Responsibilities:

  • Meet and greet customers entering the facility for the purpose of transacting and purchasing of all types of product.
  • Ability to independently operate automotive paint matching equipment
  • Ability to conduct automotive paint mixing with in house equipment/software
  • Ability to transact with the customer via cash credit card, and/ or check.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Work with in-house Accounts Receivable department to reconcile WALK-IN business.
  • Complete proficiency of order entry database as well as any other aspects of the platform to conduct further operational activities.  Training provided.
  • Learn and comply with all OSHA regulations, internal safety procedures, and all company policies and procedures.
  • Demonstrate strong attention to detail and the ability to provide accurate, thorough, and consistent information with respect to all tasks performed.
  • Demonstrate strong communication skills, both verbal and written, and the ability to clearly and concisely communicate effectively with others.
  • Other responsibilities as assigned

Qualifications

  • Sales and mixing experience with automotive paint.
  • Spanish/English a must
  • General understanding of automotive paint processes / products
  • Familiarity with automotive paint mixing systems
  • Experience using paint color matching equipment
  • Must be proficient with Word and Excel
  • Must have customer service experience, retail experience preferred

Shift & Hours:

Monday thru Friday 

Compensation: $ 18- $22 / hour, based on experience

Benefits:

Company offers a comprehensive benefits package to eligible employees. This includes 10 days of paid time off (PTO), health, dental, and vision insurance, 6 paid holidays, a generous matching 401K plan, and supplemental insurance. Employees also have access to discounts through healthcare and payroll providers.

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