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Senior Analyst IT Governance
4 months ago
Primary Responsibilities
· Measure IT compliance against Client’s IT Quality Management Framework/ IT Operating Model and Information Security Standards through IT Compliance Matrix & Metrics
· Act as IT Project Manager to facilitate delivery of IT managed projects (Infrastructure or applications).
· Manage aspects of IT Service Management Systems (ServiceNow) including Change Management queue
Education and Experience Requirements
B.S. or Equivalent training/Certification Required
6+ years of relevant experience in Project and Quality Management and IT Operational Processes
Necessary Knowledge, Skills, and Abilities
· Ability to operate under tight timelines, within specified quality and compliance goals.
· Ability to work directly with IT Senior leadership team and interact with Business on a as needed basis.
· Strong work ethic, learning and change agility, operating comfortably and effectively in ambiguous and fast-paced environments.
· Solid relationship skills and versatility of written and verbal communication skills.
· Expertise in ITIL, Infrastructure lifecycle management, ISO, Total Quality Management (TQM), CFR Part 11, PMI (Project Management).
· Knowledge of good documentation practices, computer system validation and Systems Development Life Cycle (SDLC) methodologies.
· Process oriented mind-set.
Strong knowledge of the following computer systems and software (at a minimum):
o MS software packages such as Outlook, Word, Excel, PowerPoint, Explorer, MS Teams, and MS Project
o ServiceNow, or any other ITSM tool
o Document Management Systems
Required Experience:
6+ years of relevant experience in Project and Quality Management and IT Operational Processes
Specialties Needed
ServiceNow, or any other ITSM tool IT Service Management (ITSM)
Document Management Systems
Quality Management Systems
Company DescriptionWe focus exclusively on Life Sciences—Nothing Else.From our inception, we’ve maintained a singular focus on working with Life Science companies and the industry’s leading businesses. We leverage our experienced, customer-facing team, vast network of 90,000+ Life Sciences professionals, and relationship-first approach to become your trusted advisor and empower you to achieve your goals and future jobs. We’ll work closely with you to listen to your needs, consult you on the most strategic solution, and partner with you to deliver that solution. So, contact us today, stop settling for subpar talent and instead partner with the industry experts and focus more on what you do best: growing your career in an effort to improve quality of life for communities around the world.Company DescriptionWe focus exclusively on Life Sciences—Nothing Else.\r
\r
From our inception, we’ve maintained a singular focus on working with Life Science companies and the industry’s leading businesses. We leverage our experienced, customer-facing team, vast network of 90,000+ Life Sciences professionals, and relationship-first approach to become your trusted advisor and empower you to achieve your goals and future jobs. We’ll work closely with you to listen to your needs, consult you on the most strategic solution, and partner with you to deliver that solution. So, contact us today, stop settling for subpar talent and instead partner with the industry experts and focus more on what you do best: growing your career in an effort to improve quality of life for communities around the world.
