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L2/L3 Data Center Technician

3 months ago

Foster City, United States F2Onsite Full time
Job DescriptionJob Description

Qualifications

 

  • As an expert Data Center Lab Technician L3, you are expected to possess advanced competency and experience working in Data Centers, with Servers and related knowledge
  • Minimum 3 years of hands-on computer/server hardware break-fix and rack stack experience in a data center environment
  • Advanced knowledge of computer applications
  • Knowledge of service management or ticketing system
  • Effective communication and listening skills, written and verbal fluency in English
  • Excellent customer service mindset willing to meet and exceed customer expectations
  • Self-motivated, professional and high level of attention to detail
  • Driven, self-motivated to continuously improve
  • Eager to learn and fast learner
  • Willingness to adapt to different learning styles in training new technicians
  • Adaptable, able to work independently and a proactive team-player
  • Able to work well in isolation and on repetitive tasks
  • Capable of multitasking with high level of attention to detail
  • Able to mentor and train peers
  • Able to safely lift and move a minimum of fifty (50) pounds

 

Job description

As an expert Data Center Lab Technician L3, you will be working in a Data Center on a team of Data Center Lab Technicians and Leads in collaboration with remote-adjacent sysadmin teams. You will work Onsite Monday through Friday 8:00am to 5:00pm supporting switch rack and stack, cabling, firmware upgrades and providing remote hands for offsite engineers for configuration, communicating with Project Manager and Key Stakeholders. You will also provide remote hands support for networking equipment and cabling. You will provide leadership and mentorship to the L2 technicians on the project. As an expert Data Center Lab Technician L3, you are expected to possess advanced competency and experience working in Data Centers, with Servers and related knowledge. This project is expected to begin mid-August and run through the end December 2024.

 

Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r
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WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.