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Flex Tech

4 months ago


Greensboro, United States Surgical Instrument Service Co Full time
Job DescriptionJob DescriptionDescription:

The Flex Tech requires a high level of flexible endoscope and/or related instrument knowledge, as well as repair experience and expertise, ensuring consistent high-quality and timely repairs

  • Evaluate and diagnose issues and determine required repairs for incoming flexible endoscopes
  • Using SIS order entry system, input required data needed to generate accurate repair quotations for customers
  • Repair, refurbish, recondition, replace missing or worn parts of flexible endoscopes and other equipment to OEM specifications
  • Produce, maintain and update detailed repair procedures for various models of flexible endoscopes and other equipment
  • High-level of knowledge on proper repair methods, as instructed
  • Accurately complete all evaluation, estimate and quality control paperwork in a timely manner
  • Regularly communicate anticipated repair completion dates
  • Effectively perform multiple endoscope repair tasks with no errors
  • Consistently and effectively meet or exceed repair deadlines
  • Conduct and support process audits to maintain and improve quality standards
  • Adhere to all safety policies and procedures
  • Maintain clean and organized work area
  • Actively participate in continued education and training


Requirements:

Key Competencies

  • Prefer three years of experience as a flexible endoscope repair technician, or a minimum of five years of experience as a lead technician in a production/manufacturing environment
  • Proficient knowledge endoscope repair techniques
  • In depth knowledge of quality concepts and quality improvement techniques is desired
  • Demonstrated ability to understand and manage data entry into SIS order entry system is critical
  • Effective verbal communication skills are essential
  • Strong leadership, problem-solving and decision-making skills
  • Motivated and positive attitude
  • Time management and organization skills are a must
  • Must be able to work overtime as needed
  • High school diploma or equivalent required


What You Have To Bring That We Cannot Teach

  • Integrity, energy, creativity, and a positive attitude
  • Collaborative spirit
  • Critical thinking and good judgment
  • Self-driven
  • Attention to detail
  • Computer savvy: Office 365, iPad operation, general comfort and competence.
  • Commitment to communicating with clarity; strong written and verbal communication skills
  • Willingness to maintain a professional and clean workspace, and assist in shop housekeeping as required


Physical & Mental Requirements

Must have the physical and mental strength and endurance to be able to perform duties, as well as the ability to handle stressors of the position in operational and administrative situations, all with a good attitude. Required to frequently lift and move 10-50 pounds. Expected to stand, sit, walk, bend, talk, hear, smell, see, and operate tools, and controls.


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