Leasing Administrator
3 weeks ago
A local property management company is seeking a Leasing Administrator to join their team.
This is a full time, temp to hire opportunity, with pay starting at $18-$23/hour. The hours are Monday through Friday, 8am to 5pm.
Leasing Specialist Responsibilities:
- Under general supervision, processes all leasing/rental applications, attends to walk-in customers (owners, tenants, real estate and property management agents),
- Conducts inbound and outbound calls, collects leasing fees and makes financial deposits using appropriate software
- Performs responsible clerical and record keeping work, and performs other related work as required in a challenging, fast paced, and heavy workload environment
- Assists prospective and returning lessees and owners by telephone, email and in person regarding applications, board regulations, and member/tenant privileges and responsibilities
- Accurately updates computer database systems with new and existing leases and resident information
- Performs a variety of administrative and record keeping functions requiring interdepartmental coordination
- Verifies member vesting and history of delinquency status and any rule violations
- Ensures background reports, credit reports and other requirements are received prior to issuing lease authorizations or renewals
- Regularly submits complete lease applications and documents to obtain board approval
- Collects required leasing and ID card fees and issues receipts, maintains record of cash and checks and credit card transactions, completes daily deposit statement and endorses checks
- Prepares monthly internal financial and leasing activity reports for Board of Directors
- Creates ID Cards through the designated software and card printer (owners, occupants, lessees, renters, employees, board members, and replacement and temporary cards.)
- Collects and maintains ID cards for non-resident owners (lessors)
- Prepares staff reports for unique or special circumstance situations requiring board action
Leasing Specialist Qualifications:
- Graduation from high school
- Minimum of two years relevant customer service experience, working in a leasing office, property management or other related industry with
- Intermediate proficiency in Microsoft Excel and Word or equivalent combination of education
- Knowledge of customer service standards, etiquette and processes
- Ability to read, understand, interpret and explain leasing procedures, rules and regulations
- Ability to communicate pleasantly and effectively with the public who represent many different locales and/or foreign countries
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