In-Office Phlebotomy Billing

2 months ago

Maricopa County, United States Unique Lab Services LLC Full time
Job DescriptionJob Description

Job Title: In-Office Phlebotomy (IOP) Billing & Internal Communications Coordinator

Job Summary:
The IOP Billing & Internal Communications Coordinator is an important role, the primary responsibilities include facilitation of specific data entry into our EHR/PM software, specific workflows while acting as the liaison between the Billing Department, customer service, patients, providers and field services. Aids and answers to office staff. The IOP Billing & Internal Communications Coordinator will have met all the expectations outlined in the job description.

Successful completion of a Certified Medical Billing training program or 5 years of documented medical billing experience, with an understanding of billing software and insurance reimbursements. Ability to enter patient demographics, quickly and accurately. Strong Customer Service skills along with a fluent ability to communicate in English and Spanish languages.

 

Essential Duties:

  • Communicate with patients and help with questions or direct them to appropriate person or departments.
  • Answer client inquiries, establish the reason for the call, and resolve issues or refer to the appropriate person.
  • Maintain and distribute patient documentation in an organized manner.
  • Accurately enter all patient demographics and all other required information into the practice management system.
  • Obtain patient registration information and enter into a computer system.
  • Identify financial status of patients regarding sliding fee scale, insurance, or discounts. Refer to eligibility as needed.
  • Verify third party payer coverage and billing information - insurance, etc.
  • Assist with the correction of billing information as needed.
  • Prepare financial batches daily for processing.
  • Schedule patient appointments for medical providers via the computerized EPM
  • Scan or upload documents into electronic health records.
  • Knowledge of and participates in Unique Lab Services UDS measures, meaningful use metrics and other quality initiatives by assisting with audits and other data collection.
  • Maintain appropriate level of office supplies, medical forms at workstation.
  • Assist with problem solving and error resolutions.
  • Competent or knowledgeable of multiple specialties and/or departments.
  • Maintain medical confidentiality following all HIPAA policies and procedures.
  • Communicate in a timely and professional manner with patients and other team members at all times.
  • Evaluate problems, situations or issues presented and prioritize workload resolution using critical thinking and problem-solving skills.

*The company reserves the right to add or change duties at any time.*

 

Qualifications:

  • High school diploma or GED from an accredited institution.
  • Five or more years of medical services experience or demonstrated competency with the skills and abilities of this level.
  • Minimum three years of medical billing and/ or customer service experience as medical support team associate.
  • Familiar with problem solving and research techniques that result in positive client outcomes and conflict resolution.
  • Familiar with medical insurance and cash-pay billing activities.
  • Ability to multi-task and work effectively in a high-stress and fast-moving environment.
  • Effective communication demonstrated by the ability to read, interpret, comprehend, and comply with written and verbal communication.
  • Practical mathematical skills for use in a healthcare setting.
  • Ability to problem solve in situations both independently or with support from team and/or leadership.
  • Adequate to advanced computer efficiency to include Google Workspace and Patient Management System (electronic medical record).
  • Ability to communicate in more than one language: Spanish preferred.
  • Medical Billing diploma or certification (Preferred).

 

Work Location: Fully Remote.

Schedule: Monday through Friday, 8-hour shifts.

Company DescriptionUnique Lab Services is Arizona's Most Trusted Mobile Phlebotomy Services Company and is now expanding our services to include mobile medical services including Covid 19 and Flu vaccinations. Our goal is to become a boutique specialty mobile medical services provider and to build an all-star team of qualified Medical Assistants.Company DescriptionUnique Lab Services is Arizona's Most Trusted Mobile Phlebotomy Services Company and is now expanding our services to include mobile medical services including Covid 19 and Flu vaccinations. Our goal is to become a boutique specialty mobile medical services provider and to build an all-star team of qualified Medical Assistants.

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