Billing and Collections Specialist
2 weeks ago
FirstKem is seeking an experienced Collections Specialist to join our team in Greer, SC. As a Collections Specialist, you will monitor Customer Accounts and work with Customers to establish positive client relationships while making sure payments are received timely. You will be reliable and professional, possessing high-level communication and negotiation skills should and be able to work independently. Your role will contribute to the overall financial health and integrity of the company.
**Responsibilities:**
- Setting up new Customer Accounts in Company’s ERP system
- Working with Customers to establish credit terms/limits by reviewing credit applications to determine credit worthiness
- Contact customer trade references
- Review relevant financial statements and other financial data
- Review credit databases
- Monitoring customer accounts regularly to ensure customers maintain their creditworthiness
- Developing relationships with customers and working to ensure their timely payments
- Sending customer invoices daily via email and/or submitting through the customer’s online portal
- Sending weekly statements to customers
- Reaching out to customers to discuss their accounts and any past dues
- Consulting and helping clients with any billing inquiries
- Managing payments and refund operations
- Managing historical records of account statuses and collection operations
- Reporting on collection operations and customer account updates to Upper Management
**Qualifications:**
- 3+years' experience of working on a Collection Specialist position
- Profound knowledge of collection techniques and billing procedures
- Excellent communication skills, both written and verbal
- Strong attention to detail and commitment to accuracy
- Ability to work independently and productively with good time management skills
- Stress resistance
- Excellent problem-solving and negotiation skills
- Experience with bookkeeping and accounting software; ERP software experience is a plus.
- Familiarity with the aviation/aerospace industry is a plus.
- Proficiency in Microsoft Office Suite.
**Benefits:**
- Competitive salary and benefits package.
- Opportunity for growth and career advancement within the company.
- Collaborative and supportive work environment.
- Join a dynamic team committed to delivering excellence in the aerospace industry.
Company DescriptionFirstKem is an ISO AS9120B/ISO9001:2015 certified distributor of specialty consumables serving the global aerospace market. With stocking facilities in the USA, UK, Middle East, and Asia, we supply thousands of different products from renowned manufacturers to OEMs, MROs, airlines, and government entities worldwide. Join our experienced team and become part of a company committed to excellenceCompany DescriptionFirstKem is an ISO AS9120B/ISO9001:2015 certified distributor of specialty consumables serving the global aerospace market. With stocking facilities in the USA, UK, Middle East, and Asia, we supply thousands of different products from renowned manufacturers to OEMs, MROs, airlines, and government entities worldwide. Join our experienced team and become part of a company committed to excellence-
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