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Shift Lead

2 months ago

Athens, United States Maepole Epps Bridge Full time
Job DescriptionJob Description

Job Title: Shift Lead

We are seeking a highly motivated and experienced Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for overseeing and coordinating the activities of our restaurant team, ensuring seamless operations and exceptional customer service.

Responsibilities:

  • Supervise and lead a team of restaurant workers, providing guidance and support to achieve individual and team goals
  • Adjust daily schedules to optimize efficiency and ensure maximum productivity
  • Track monthly results and trends to inform business forecasting and strategic planning
  • Resolve escalated customer complaints in a professional and timely manner

Qualifications:

  • Previous experience in retail, customer service, or related fields
  • Ability to thrive in a fast-paced and dynamic environment
  • Excellent written and verbal communication skills
  • Strong leadership qualities, with the ability to motivate and inspire team members

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