Restoration Technician
2 months ago
As a Water Damage Technician, you will be a vital member of our restoration team responsible for addressing water/fire/mold-related damages in residential and commercial properties. This role requires quick response to emergencies, effective problem-solving skills, and a dedication to restoring properties and contents damaged by water, fire, smoke, mold, or sewage.
Key Responsibilities:
- Respond promptly to emergency calls regarding water damage.
- Conduct initial site inspections to assess the extent of damage and draft an immediate plan of action.
- Remove water using specialized equipment like pumps, vacuums, and large fans.
- Clean and sanitize affected areas to prevent mold and mildew buildup.
- Perform moisture and humidity readings to ensure proper drying of the area.
- Document all work performed, including photos and detailed notes, for insurance purposes.
- Coordinate with insurance adjusters to facilitate claims processing.
- Restore properties to pre-damage conditions through repair or replacement of materials.
- Maintain equipment and vehicles in good working order, ensuring readiness for emergencies.
- Adhere to all safety protocols, including the use of personal protective equipment.
Skills and Qualifications:
- Positive attitude and excellent interpersonal skills to interact effectively with clients and team members.
- High school diploma or equivalent; further certification in water damage restoration is a plus (e.g., IICRC Certification).
- Experience in water damage restoration, construction, or a related field is preferred.
- Strong analytical and problem-solving skills.
- Ability to work in physically demanding conditions and manage heavy equipment.
- Excellent communication and customer service skills.
- Flexibility to work on-call during off-hours, weekends, and holidays as needed.
- Valid driver’s license and Clean driving record.
Physical Requirements:
- Ability to lift, carry, push, or pull equipment weighing up to 50 pounds.
- Comfortable working in wet, damp environments and handling potentially hazardous materials.
- Capable of wearing full-face respirators or other safety gear for extended periods.
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